HR Lead (Remote)

at  Backoffice Abroad

BA Global Talent is seeking for a highly skilled HR Lead for staff in Colombia & Argentina, assisting the HR Director in strategic HR Planning, Project Management, and discussions amongst the team and HR Operations.
The Human Resources Lead (Latam) is responsible for the overall execution of HR processes and systems such as but not limited to onboarding and offboarding process, recruitment partner management, training, employee engagement and performance management. The role will involve day-to-day HR tasks and providing support to both employees and management.
*Responsibilities:

Onboarding and Offboarding:*

• Coordinates and arranges the New Hire Orientation schedule of the starters.
• Conducts the on-boarding session with the starters.
• Sends and monitors the submission of post-orientation documents and secure acknowledgement.
• Assists in collecting and compiling the pre-employment requirements.
• Works with office partners to ensure staff are set-up and able to work effectively.
• Facilitates and manages offboarding process such as but not limited to sending offboarding notices, processing and routing of clearance forms, Conducting Exit Interviews.

Pay and Benefits / Total Rewards:

• Ensures accuracy of data to be provided with partner Vendor for payroll processing.
• Review payroll processing from Vendor prior to disbursement to staff.
• Ensures government compliance.

Perfomance & Discuplinary Management:

• Facilitates the preparation, sending, and monitoring of Notice to Explain (NTE) and Notice of Corrective Action (NCA).
• Helps in preparing documentary requirements for the Performance Improvement Plan, Show-Cause Memo, and Termination Notice.

Training:

• Assists in implementing and facilitating training programs.
• Takes part in the monthly Virtual Learning Board (VLB) by providing the materials, sending emails, and monitoring of post-evaluation.
• Facilitates releasing and sending out training certificates/s as needed.

Employee Engagement:

• Takes part in recommending, assisting and implementing employee activities.

• Send out event related emails (invitations, reminders, follow-ups) and manage communication with attendees.

• Coordinate event logistics such as venue selection, catering, transportation, and
  accommodation as needed.

• Prepare and manage event budgets, ensuring expenses remain within the approved limits.

• Negotiate terms, prices, and contracts with local suppliers to secure the best deals.

• Keep a pulse of employee engagement and works to foster a positive work environment.

• Organize welcome packs to be sent to staff when they join.
• Sending email greetings for birthdays, team welcomes, and anniversaries.

Recruitment Partner Management:

• Coordinate with external recruitment agencies to source candidates for both new hires and replacement roles.
• Serve as the primary contact between recruitment agencies and clients, ensuring clear and consistent communication.
• Review profiles submitted by recruitment agencies to confirm suitability based on client requirements and organizational standards.
• Manage the recruitment pipeline, from initial candidate sourcing through to interview scheduling and offer management.
• Monitor the performance of recruitment agencies and hold regular performance reviews to ensure high-quality candidate submissions and timely recruitment outcomes.
• Provide feedback to recruitment agencies on candidate profiles, interview performance, and overall recruitment process.
• Ensure compliance with recruitment policies, local regulations, and best practices in each market.

Reports / Other Tasks:

• Manages the job offer monitoring file.
• Assists in communicating/resolving employee concerns through email/chat/call as needed.
• Provides daily, weekly, monthly and other periodic reports relating to employee/staff including Attrition reports, Status Change Reports, etc.

Qualifications:

• At least 3 years of solid experience as an HR practitioner. Experience in HR Generalist role or Supervisor role is an advantage.
• Strong English skills, both written and verbal.
• Solid organizational skills and the ability to work independently.
• Previous experience in creating strategies/ideas from the conceptual stage through the implementation and the execution.
• Strong technical and analytical skills, problem solving and resolution skills.
• Ability to effectively communicate and manage tasks is required.
• Exceptional Employee Service & Satisfaction mindset.

Time Zone: Argentina Time
Schedule: Full-Time (with flexibility to accommodate support as needed)
Only resumes submitted in English will be considered.
All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
BA Global Talent is a young, fast-growing company that strives to provide high-quality remote workers to US-based clients. BA was founded by a lawyer and a business administrator who harnessed their expertise and relevant local experiences to ensure that demanding employers can find high-quality, remote workers to help their businesses grow.
Job Type: Full-tim

• Manages the job offer monitoring file.
• Assists in communicating/resolving employee concerns through email/chat/call as needed.
• Provides daily, weekly, monthly and other periodic reports relating to employee/staff including Attrition reports, Status Change Reports, etc.