HR Office Manager

Location: Dubai, UAE

Employment type: Full-time, fixed-term

Work arrangement: Office-based, with regular site visits

Reports to: Managing Director

Team: Leads a team of four HR staff

About the employer

A privately owned food and hospitality group operating across multiple locations in the UAE.

The role

We’re seeking an experienced HR Office Manager to oversee the group’s day-to-day HR operations. You’ll lead the HR office team and ensure employee processes, records and reporting are handled accurately and consistently across all locations.

Key responsibilities

• Oversee the employee lifecycle, including offers, onboarding, documentation, transfers and offboarding.
• Maintain accurate, audit-ready employee files and HR records.
• Manage leave, attendance and end-of-service calculations, and provide timely payroll inputs to Finance.
• Coordinate with the company PRO on visas, renewals, cancellations, Emirates ID and labour card processing.
• Support compliance with UAE Labour Law, MOHRE requirements, WPS and Emiratisation obligations.
• Handle employee queries, grievances and disciplinary processes, maintaining clear written records and escalating when needed.
• Manage, develop and allocate work across a team of four HR staff.
• Administer the HRMS/HRIS, including configuration, data migration, staff training and ongoing maintenance.
• Prepare monthly reports covering headcount, turnover, absence, recruitment and open positions.
• Coordinate manpower requirements and recruitment administration with department heads and site managers.
• Support staff accommodation, transport and welfare arrangements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration or a related discipline.
• At least 6 years of HR experience, including 3 years in a supervisory or managerial role.
• At least 3 years’ experience in the UAE or wider GCC, with working knowledge of UAE Labour Law and MOHRE procedures.
• Experience in a multi-site business with a large frontline workforce, preferably in hospitality, food and beverage, catering, retail, facilities management or logistics.
• Practical experience administering or implementing an HRMS/HRIS.
• Intermediate Microsoft Excel skills and confidence preparing reports independently.
• Strong written English, attention to detail, discretion and sound employee-relations judgment.
• CIPD, SHRM or equivalent qualification is an advantage. Arabic is also an advantage.

benefits: annual leave:30 days, annual air ticket for self, to home country, medical insurance and employment visa.

• To apply, please submit your updated CV and expected salary