Talent Acquisition

• Manage end-to-end recruitment for professional and workforce roles: sourcing, job postings, CV screening, interviews, selection and offers.
• Partner with hiring managers and project heads to forecast manpower needs and plan hiring around project and seasonal demand.
• Build employer-brand and sourcing strategies to attract and retain quality talent.

HR Operations & Documentation

• Oversee employee visa processing and HR documentation, including passports, Emirates IDs, visas, labour contracts and employee files.
• Manage employee onboarding: joining reports, NDAs, profile creation and registration in the ERP/HRIS and biometric systems.
• Administer leave and attendance records through Oracle ERP and time-tracking systems, ensuring data accuracy and coordinating with payroll.
• Manage medical insurance and Workmen Compensation Insurance (WCI), including additions, deletions, endorsements, renewals and claims coordination.

Payroll & Compensation

• Coordinate monthly payroll with Finance, ensuring accuracy, compliance and timely salary disbursement.
• Support compensation structures, benefits packages and market benchmarking.

Employee Relations & Engagement

• Serve as the first point of contact for employee requests, grievances and welfare matters.
• Handle disciplinary processes and documentation fairly and in line with UAE labour law.
• Lead engagement, recognition and wellness initiatives that improve morale, reduce absenteeism and strengthen retention.

Performance Management

• Implement and monitor performance review systems, goal setting and recognition and reward frameworks.
• Support performance improvement plans, coaching interventions and succession planning.

Training & Development

• Coordinate training and safety programmes, including safety inductions, toolbox talks and supervisor development.
• Conduct training needs assessments and deliver or arrange leadership and skills programmes.

Compliance & Audit

• Ensure full compliance with UAE labour law, company policies and regulatory requirements.
• Review, update and enforce HR policies and procedures.
• Support ISO and other audits by maintaining records, preparing evidence and liaising with auditors.

HR Analytics & Reporting

• Track and report on turnover, absenteeism, headcount, hiring metrics and other HR KPIs.
• Use data to recommend and implement improvements to HR processes.

Qualifications & Experience

Required

• Bachelor's degree in Human Resource Management, Business Administration or a related field; a Master's degree in HRM is an advantage.
• 8+ years of progressive HR experience, including at least 3 years in the UAE or GCC.
• Strong working knowledge of UAE labour law, visa and Emirates ID processes, WPS and insurance requirements.
• Proven experience in end-to-end recruitment for both white-collar and blue-collar workforces.
• Hands-on experience with ERP/HRIS systems (Oracle ERP preferred) and payroll coordination.
• Experience supporting ISO or similar compliance audits.