At Comfort Care Services, our people are at the heart of everything we do. We are looking for an experienced and proactive HR Officer to join our growing HR & Training team and play a key role in supporting managers, developing our workforce, and driving best practice across the organisation.

This is an exciting opportunity for someone who enjoys building strong working relationships, managing employee relations matters, and helping leaders create high-performing teams.

What You'll Be Doing

Providing day-to-day HR advice and support to managers and employees

Supporting employee relations cases and helping resolve workplace issues effectively and professionally

Monitoring compliance, workforce data, and HR metrics to support operational performance

Assisting managers with organisational design, workforce planning, and succession planning

Supporting the development and retention of our people through best practice HR initiatives

Drafting and reviewing HR documents, policies, and procedures in line with employment legislation and company policies

What We're Looking For

Essential

• Experience in a HR Officer, HR Advisor, or HR Assistant role
• Experience handling employee relations matters
• Experience drafting HR policies, procedures, and employment documentation
• Strong communication and relationship-building skills
• Excellent organisational skills and attention to detail
• Strong IT skills including Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to analyse data and produce meaningful insights

Desirable

• Full UK driving licence and access to a vehicle, or ability to travel to operational sites regularly CIPD qualification or HR degree
• Experience working in a fast-paced, multi-site environment

About You

You are:

• Positive, resilient, and solutions-focused
• Confident engaging with managers and employees at all levels
• Able to work independently and collaboratively
• Flexible and adaptable to the needs of a growing organisation
• Passionate about people, compliance, and continuous improvement
• What's on Offer