Haywood Homes is a dedicated care provider, committed to delivering high-quality, compassionate care services to our clients. Our mission is to support individuals in living fulfilling and independent lives with dignity and respect. We believe that the wellbeing of our employees is just as important as the wellbeing of those we serve.

QUALIFICATIONS & SKILLS

• Proven experience in an HR role, ideally within the care, healthcare, or social services sector.
• Strong understanding of UK employment law and HR best practices.
• CIPD qualification (Level 3 or above) or working towards it preferred.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently, prioritize tasks, and maintain confidentiality.
• Knowledge of CQC and Ofsted compliance and safer recruitment practices is desirable.

ROLE OVERVIEW

The HR Officer will play a key role in supporting the full employee lifecycle within the organization, from recruitment and onboarding to performance management and employee engagement. This role ensures compliance with employment laws and care industry regulations while fostering a supportive and inclusive workplace culture.

KEY RESPONSIBILITIES

• Manage end-to-end recruitment for care staff and office roles, including job postings, interviews, and onboarding.
• Maintain HR records, employee files, and ensure compliance with GDPR and CQC and Ofsted requirements.
• Support managers with employee relations matters, including absence management, disciplinary processes, and grievance handling.
• Coordinate training, development, and mandatory care certifications to ensure compliance with industry standards.
• Assist in developing HR policies and procedures in line with best practice and care sector regulations.
• Drive employee engagement initiatives to build morale, reduce turnover, and promote staff wellbeing.
• Provide guidance to staff and management on HR-related queries, ensuring fairness, equality, and confidentiality.