QUALIFICATIONS & SKILLS:

 Minimum Qualifications:

  Bachelor’s degree in HR Management or equivalent with preferably a post graduate degree.

Minimum Experience:

  5 years relevant experience in HR with leadership experience. 

Knowledge, skills and abilities:

  Knowledge of Employee lifecycle, HR systems and processes

  Understanding of key organisation effectiveness and organisation development concepts (such as employee engagement, training needs analysis, design & delivery)

  Knowledge of project management and change management practices

  Analytical and problem solving skills

  Effective interpersonal, presentation and communication skills

  Negotiation skills

  Ability to plan complex projects 

  Ability to lead and influence teams including lateral leadership (leading without authority)

  Ability and willingness to learn new skills, adapt and grow

  Agile and resilient in the face of changes to project objectives, timeliness and personnel/roles

  Knowledge of modelling tools e.g. excel Roles & Responsibilities

HR Operations & Administration

• Maintain accurate and up-to-date employee records in the HR system and personnel files.
• Process employee transactions including new hires, transfers, promotions, salary changes, resignations, and terminations.
• Prepare HR letters, certificates, employment-related documents, and other HR correspondence.
• Monitor employee documentation and ensure required records are complete and properly maintained.
• Respond to employee HR queries and provide guidance on HR policies and procedures.
• Ensure confidentiality and proper handling of employee information.

B. Recruitment & Onboarding

• Coordinate recruitment activities from requisition through onboarding.
• Post vacancies, screen applications, schedule interviews, and coordinate assessments with hiring managers.
• Prepare and maintain recruitment documentation.
• Coordinate offer letters, employment documentation, and pre-employment requirements.
• Facilitate new employee onboarding and ensure completion of required documentation and induction activities.
• Maintain recruitment trackers and provide regular recruitment status updates.

C. Employee Relations

• Provide administrative support in employee relations matters, including warnings, investigations, grievances, and disciplinary cases.
• Maintain proper documentation of employee relations cases and ensure confidentiality.
• Coordinate meetings and prepare relevant documentation for disciplinary and grievance proceedings.
• Escalate complex employee relations matters to the HR Manager for appropriate action.

Desired Candidate Profile

• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive employee information.
• Strong organizational and time-management skills.
• Problem-solving and analytical skills.
• Ability to work independently and manage multiple priorities.
• Customer-service-oriented approach.
• Professional and ethical conduct.
• Ability to work effectively with employees and managers at different levels
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