HR Operations & Admin Senior Associate at NTT DATA

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Operations, Documentation Management, Employee Orientation, HRIT Tools, Data Entry, Communication Skills, Organizational Skills, Attention to Detail, Multitasking, Confidentiality, Legal Compliance, Bilingual, Customer Service, Problem Solving, Adaptability, Interpersonal Skills

Industry

IT Services and IT Consulting

Description

Maintaining all Mexico based employee documentation/files. To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents. Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire). Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests. To process the various HR transactions as per the laid guidelines/SOP Manage calls from employees & other HR Staff (Proficient English/verbal communication skills) To receive/respond to email inquiries and assigned tickets - (Proficient writing skills) To perform tasks within the established turnaround time and capable of multitasking on a day to day basis Open for new business process changes and adaptability for new systems/technology Entering/maintaining data in HCM modules Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation Other onsite responsibilities as assigned. Relevant Bachelor's degree, or equivalent combination of education and experience Proficient in English and Spanish Preferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City Office High level of accuracy and attention to detail Proficient organizational skills Ability to work independently Preferred previous experience working with filing and inventories. Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy

Responsibilities

The role involves maintaining employee documentation for Mexico-based employees and assisting with new employee orientations. Additional responsibilities include processing HR transactions, managing inquiries, and performing audits as required.