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HR Operations & Admin Sr. Representative at NTT DATA
Gurugram, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Written Communication, Time Management, Problem Solving, Attention To Detail, Email Management, Chat Support

Industry

IT Services and IT Consulting

Description
Respond to customer inquiries via email, chat, calls. Resolve customer issues in a timely and efficient manner. Maintain accurate and detailed records of customer interactions. Follow company policies and procedures while handling customer queries. Collaborate with other team members to improve customer service processes. Provide consistent and reliable information to customers. Identify and escalate complex issues to the appropriate department. High school diploma or equivalent; a bachelor's degree is a plus. Previous experience in customer service or a related field. Strong written communication skills. Attention to detail and accuracy. Customer Service Written Communication Time Management Problem Solving Attention to Detail Email Management Chat Support
Responsibilities
Respond to customer inquiries via email, chat, and calls while resolving issues in a timely manner. Collaborate with team members to improve customer service processes and maintain accurate records of interactions.