APPLICATION GUIDANCE

How to evidence the criteria:
You are encouraged to use the STAR method (Situation, Task, Action, Result) in the cover letter to evidence your ability to meet the ‘person specification’ criteria in the job description. Cover letters should be no more than two sides of A4 (minimum font size 11). For examples of the STAR method, please visit: The STAR method , National Careers Service’.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES:

• Manage day-to-day queries, providing professional, timely, accurate and robust advice and guidance to managers and staff in line with the HR delegation framework on a wide range of HR queries including pay, attendance, working patterns, performance management, etc., providing advice on associated policies and completion of forms as appropriat
• Manage or provide support as appropriate on a range of casework including sickness absence, performance management, disciplinary and grievance cases etc.
• Work closely with colleagues in the HR Operations Team, Strategic HR Business Partners and the HR Centres of Expertise in helping to deliver a consistent and joined-up HR service across the organization
• Build effective working relationships with managers and staff and with other HR colleagues to support the maintenance and development of best practice policies and procedures
• Participate as appropriate in the development and delivery of HR learning and personal development initiatives
• Lead or support on HR-related projects as appropriate
• Review and analyse MI data and trends in order to make recommendations on data-driven HR actions
• Adopt a continuous improvement approach to work, to ensure that records are kept up to date and letters, guidance and templates etc are accurate and appropriate
• Liaise with colleagues in UKSBS, and other external organisations as appropriate