HR Operations at Deutsche Telekom (T-Systems)

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Data Management, Workflow Management, Process Documentation, Customer Support, Collaboration, Process Improvement, IT Incident Reporting, Transaction Processes, Resourcing Tasks, Standard Document Preparation, Internal Communication, External Communication, Guidance, Employee Excellence, Digital Transformation, Service Quality

Industry

IT Services and IT Consulting

Description

Company Description Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology. Job Description Responsibilities: Handle HR tickets and complex customer requests using workflow management tools Maintain HR data accuracy, including salary information, and monitor order completion Prepare and maintain standard HR documents (contracts, correspondence, certificates) Respond to internal and external inquiries, including those from health insurers and authorities Support transaction processes and resourcing tasks in related HR areas Develop and maintain process documentation and FAQs Report and collaborate on IT incidents and process issues Support Product Management in enhancing HR service quality and customer experience Collaborate with other departments and provide guidance to junior colleagues Continuously suggest improvements for processes, procedures, and technologies Ensure timely completion of personal tasks and take on additional assignments as needed Additional Information Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - [email protected]. Stay vigilant. Protect yourself from recruitment fraud! To know more please visit : Fraud Alert

Responsibilities

The HR Operations role involves handling HR tickets and complex customer requests while maintaining HR data accuracy. Additionally, the position requires preparing standard HR documents and responding to inquiries from various stakeholders.