• Provide clear and concise English language support to users via chat, email, or other communication channels.• Assist users with account setup, verification, and general platform navigation.• Troubleshoot and resolve common issues related to user accounts, transactions, or technical difficulties.• Maintain accurate records of interactions, transactions, and user feedback in the designated system.• Collaborate with cross-functional teams to escalate and resolve complex user issues.

Required Skills & Qualifications:• Fluency in spoken and written English is required.• Prior experience in customer su