HR Operations Intern at Jamf Australia

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

15.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Human Resources, People Operations, Technical Aptitude, Microsoft Office Suite, Organizational Skills, Confidentiality, HR Concepts, HRIS Platforms, Ticketing Systems, Workday, ServiceNow, Onboarding, Offboarding, Data Entry

Industry

Software Development

Description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The HR Operations Intern is a developing HR professional who supports HR processes, transactions, and employee services while gaining hands-on experience in human resources operations. This part-time role provides exposure to HR information systems, employee lifecycle management, and day-to-day HR support functions. As part of the HR Operations team, the intern will process tasks within Workday HCMS, manage cases through ServiceNow HR Service Desk, and help deliver positive employee experiences while learning about HR best practices in a dynamic, collaborative environment. This role is offered as hybrid, with the expectation to be in the office 1 day per week. We are only able to accept applications for those based in the Minneapolis/St Paul, MN area. #LI-Hybrid What you can expect to do in this role: Manage and respond to HR employee inquiries through ServiceNow HR Service Desk, email, and Slack messages under supervision of HR Operations team members Track, prioritize, and resolve HR service cases in ServiceNow, ensuring timely follow-up and documentation Support the processing of HR-related actions including data entry for employee transitions, new hire setup, and organizational changes in Workday HCMS Help with onboarding and offboarding administrative tasks such as: preparing new hire paperwork, assisting with I-9 documentation, organizing employee files, and processing termination checklists Respond to basic HR service requests related to HR policies, procedures, and employee questions with guidance from senior team members Maintain organized electronic employee files and handle confidential information with professionalism and discretion Participate in team meetings and training sessions to develop knowledge of Workday, ServiceNow, and HR operations best practices Complete all assigned projects, tasks, and training requirements in a timely manner Perform other duties as assigned to support the HR Operations team Part-time position: 15-20 hours per week (flexible schedule to accommodate academic commitments) Duration: 3-4 months What we are looking for: Strong customer service orientation and communication skills Interest in human resources, people operations, or related fields Basic technical aptitude and comfort learning new software systems Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Detail-oriented with strong organizational skills Ability to handle confidential information with discretion Previous internship, work-study, or volunteer experience preferred but not required Familiarity with HR concepts, HRIS platforms, or ticketing systems (ServiceNow) is a plus EDUCATION & CERTIFICATIONS Currently enrolled in an undergraduate or graduate degree program (Human Resources, Business Administration, Psychology, or related field preferred) Expected graduation date within 1-2 years preferred Pursuing HR certification (SHRM-CP, PHR) is a plus How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We put people over profits – which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. #LIRemote The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $15—$15 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

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Responsibilities

The HR Operations Intern will support HR processes, transactions, and employee services while gaining hands-on experience in human resources operations. Responsibilities include managing HR inquiries, processing HR-related actions, and assisting with onboarding and offboarding tasks.