Key Responsibilities:

• Own defined HR operations activities from intake to resolution (within scope), applying policy and escalating appropriately.
• Deliver accurate, timely HR administration across the employee lifecycle (onboarding, changes, leavers), ensuring documentation, approvals and system updates are complete.
• Maintain strong data integrity across HR systems; run regular checks and resolve or escalate discrepancies.
• Provide clear, customer-focused guidance to employees and managers on standard HR processes and how to navigate them.
• Produce meaningful operational insight (e.g., volume drivers, recurring themes, cycle times) to support improvements and planning.
• Contribute to process improvement initiatives: simplify templates, update knowledge articles, improve trackers, and reduce rework.

What you bring: 

• Strong communication and interpersonal skills.´
• Adaptable, resilient and comfortable with changing priorities.
• Able to handle confidential information with discretion.
• Proactive, organised and able to prioritise competing tasks.
• Eager to learn and develop a career in HR Operations.
• Strong written and spoken English.
• Study requirement: currently studying and abl