HR Operations Manager, Hong Kong at OKX

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Operations, Customer Service, Problem Solving, Document Preparation, Benefit Administration, Compliance, Project Participation, Efficiency Improvement, Stakeholder Collaboration, Fluency in English, Fluency in Chinese, Independent Work, Time Management, Confidentiality, Creative Thinking

Industry

IT Services and IT Consulting

Description

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity In this role you will execute all frontline processes and policies as it pertains to the Global HR Operations. You’ll be heavily involved in the daily HR operation, such as the preparation of documents and benefit administration. You’ll be asked to proactively identify opportunities to enhance the service provided by HR and ultimately implement meaningful changes. Additionally, you will have an opportunity to shape the firm’s people-related practices/initiatives by applying external and internal contextual knowledge, including the Terms & Conditions of employment in worldwide locations. What You’ll Be Doing Serve as the primary point of contact for our HK population, addressing their unique needs and challenges. Identify and implement strategies to improve existing HR processes for HK employees, ensuring efficiency and effectiveness. Understand and fulfil the HR needs of HK employees and managers, providing excellent customer service while adhering to established processes and controls. Collaborate to improve efficiency and consistently execute all HR business processes. Lead the review, updating, and creation of employment documents for compliance in a HK workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents. Participate in special projects on a local and global basis as required (20% of the time). What We Look For In You Bachelor's Degree with minimum 7 years of HR Operation experience in a fast-paced environment Fluency in written and spoken English and Chinese (Mandarin or Cantonese) Strong customer orientation in the delivery of internal services Ability to manage and prioritize multiple work streams rapidly and effectively Strong aptitude for problem solving and the drive to think creatively Ability to work independently, under pressure with frequent deadlines Ability to handle confidential information, professionally and appropriately Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-CZ1 #LI-ONSITE Notice: All official OKX vacancies are posted on this site. We are not affiliated with other third-party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Responsibilities

The HR Operations Manager will execute frontline HR processes and policies, focusing on daily operations such as document preparation and benefit administration. They will also identify opportunities for service enhancement and implement meaningful changes.