ABOUT AVAYA

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SHORT DESCRIPTION

The HR Operations Associate plays a crucial role in managing daily HR operations for Avaya in the Middle East, Africa, and Turkey regions across all businesses. In this role, you will gain insights into many core day-to-day operational activities needed to run a dynamic Global HR Services organization.

Key Responsibilities:

• Processing HR transactions
• Working on an AI Chatbot and using the ticketing system to interact with employees
• Providing HR support for all queries from Hire to Retire, the employee lifecycle
• Creating Process Documents for the Middle East Region
• Collaborating with HR partners
• Process improvement
• Maintaining HR data
• Ensuring accuracy and timeliness
• Compliance and audit
• Collaborating across functions to resolve challenges and improve processes

EXPERIENCE

1 - 3 Years of Experience

EDUCATION

Bachelor degree or equivalent experience

FOOTER

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf)

• Processing HR transactions
• Working on an AI Chatbot and using the ticketing system to interact with employees
• Providing HR support for all queries from Hire to Retire, the employee lifecycle
• Creating Process Documents for the Middle East Region
• Collaborating with HR partners
• Process improvement
• Maintaining HR data
• Ensuring accuracy and timeliness
• Compliance and audit
• Collaborating across functions to resolve challenges and improve processe