WHY JOIN STRYKER?

Looking for a place that values your unique talents? Discover Stryker’s award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

JOB DESCRIPTION

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

• You will be responsible for answering and handling inbound calls and cases from internal customers on HR related issues, as well as redirect questions to other, appropriate HR resources such as Payroll, Talent Management, Talent Acquisition, and Compensation & Benefits.
• You will provide accurate, consistent and timely responses via telephone, Teams and HR case management system
• You will direct employees and managers to the appropriate online support materials, reports, tools systems, and/or vendors, if applicable.
• You will escalate/elevate complex cases to other functions such as the Payroll Specialists, Benefits Administrator, Recruiter, Compensation analyst, HR Business Partner, etc., with deeper subject matter expertise, when additional research or interpretation is required.
• You will manage workload efficiency to fulfil commitments in accordance with established service level agreements (SLA’s).