HR Operations Specialist at Redis

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Operations, HR Administration, Employee Lifecycle Management, Compliance Management, Payroll Coordination, Benefits Administration, Interpersonal Skills, Communication Skills, Attention to Detail, Organizational Skills, HRIS Platforms, Regional Employment Legislation, Onboarding, Offboarding, Cultural Awareness, GDPR Compliance

Industry

Software Development

Description

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why would you love this job? The HR Operations Coordinator is responsible for ensuring smooth and compliant HR operations across APAC, with a focus on India. You’ll manage the day-to-day execution of HR processes - from onboarding to offboarding - while partnering with global HR, payroll, finance, and business teams to provide a consistent and high-quality employee experience. This role bridges global HR strategy with regional execution, ensuring that local compliance, culture, and employee needs are reflected in our people operations. What You Will Do: Regional HR Administration & Systems Maintain accurate employee data in the HRIS for APAC (India, Singapore, etc.) Process employee lifecycle transactions (hires, transfers, terminations, promotions, etc.) in compliance with applicable labor regulations. Generate and validate reports for compliance, headcount, and time off. Employee Lifecycle Support Coordinate onboarding and offboarding processes in alignment with global standards. Partner with IT, Payroll, HRBP and Talent Acquisition to deliver a seamless employee experience. Manage local employment documentation and files. Create and issue various letters, such as experience letters, business invitations and cover letters for visa applications, reference letters, etc. Compliance & Policy Management Ensure compliance with local labor law, GDPR, and company HR policies. Maintain local HR documentation and contribute to updates of employee handbooks. Support internal and external audits, ensuring accurate record-keeping and timely responses. Support with the administration of our POSH committee. Payroll & Benefits Coordination Coordinate with the external payroll provider and internal Finance team to verify salary data, statutory deductions, and benefits. Support employee time tracking, leave management, and annual holiday calendars. Support local benefits administration and vendor coordination. Employee Support & Communication Serve as a first point of contact for employees and managers on HR operational questions. Provide clear, timely guidance. Escalate complex or policy-related matters to the Manager, Global HR Operations or HRBP team. Support HR communications and regional rollouts of global initiatives (e.g., engagement surveys, policy changes). What You Will Need: Required: 3-5 years of experience in HR operations or HR administration, ideally in a multinational environment. Knowledge of regional employment legislation and HR compliance requirements. Experience working with HRIS platforms (e.g., Workday, HiBob, BambooHR, or SAP SuccessFactors). Excellent organizational skills and attention to detail. Good interpersonal and communication skills across cultures and levels. Fluency in English (both written and spoken). Nice to have: Experience in the tech or SaaS industry. Experience working with a POSH committee. We give back to our employees: Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks: Competitive compensation package formed by salary and equity grants 20 days of flexible vacation time Home internet & phone monthly allowance One-time home-office setup allowance Medical insurance plan for you and your dependents, GPA cover Employee donation match policy PF contribution and participation in NPS through Redis Onboarding swag to kickstart your journey #LI-SS1 #LI-HYBRID As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Responsibilities

The HR Operations Specialist is responsible for managing HR processes across APAC, focusing on India, including onboarding and offboarding. This role ensures compliance with local labor laws and supports a high-quality employee experience.