HR Operations Specialist at Super Technologies

, , Serbia -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Operations, HR Queries, Problem-Solving, Analytical Skills, Attention to Detail, Continuous Improvement, Employee Relations, Compliance, SuccessFactors, Workday

Industry

IT Services and IT Consulting

Description

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life. As part of this expansion, we are creating a new HR & Payroll Specialist role based in Belgrade, Serbia. You will join an established and collaborative team and play a key role in supporting our growing, multi-country workforce. This role sits within our International Employee Experience team and acts as a first point of contact for payroll and HR operations queries, with a strong emphasis on multi-country payroll delivery, accuracy, compliance, and employee experience. We are looking for someone who enjoys working in a fast-paced, international environment and is motivated to improve processes, leverage technology, and contribute to a better-than-expected employee experience through automation and self-service. We're looking for someone who: Has proven hands-on experience delivering payroll operations in a multi-country European environment Is comfortable managing high volumes of payroll and HR queries in a dynamic, international setting Has strong experience working with external payroll providers as well as internal payroll processes Is a confident, independent worker with strong problem-solving and analytical skills Is highly organized with excellent attention to detail Brings a continuous improvement mindset, always looking for more efficient and scalable ways of working Is fluent in written and spoken English Has experience using SuccessFactors and/or Workday (highly beneficial) Has a solid understanding of employee relations fundamentals and payroll-related legal and compliance requirements What you'll be doing: Payroll (approx. 70%) Managing end-to-end payroll processing across multiple European countries, ensuring accuracy, timeliness, and compliance with local regulations Working closely with external payroll providers, while managing selected payroll activities in-house Acting as a trusted point of contact for multi-country payroll queries, responding accurately and efficiently Investigating and resolving payroll issues with a solutions-focused mindset, keeping employee experience in front of mind Supporting the implementation and ongoing administration of flexible benefits and payroll-linked deductions Ensuring payroll-related data is accurate, complete, and up to date in HRIS and other relevant systems Continuously reviewing payroll processes to identify opportunities for automation, standardization, and efficiency HR Operations & Administration (approx. 30%) Supporting contract administration and employee documentation across the full employee lifecycle Managing onboarding, contractual changes, and offboarding with strong attention to detail and employee experience Handling a high volume of HR and operational queries, balancing speed, accuracy, and compliance Working effectively within a matrix organization, partnering with HR, Finance, and external vendors Providing operational support on employee relations matters, with awareness of local legal considerations Maintaining accurate employee data and ensuring confidentiality, data protection, and compliance General Partnering closely with HR, Payroll, and People Partner teams to ensure smooth handovers and clear ownership Building strong working relationships with internal stakeholders and external providers Supporting and contributing to HR and Payroll projects aligned with business and growth objectives Providing operational input and guidance to People Partners Proactively identifying opportunities to simplify, standardize, and improve HR and payroll processes as the organization scales Please, provide us your CV in English. This role can be based in one of our offices in Serbia, Croatia or Poland. About us We are a global technology company dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams. Shaping the future of play At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play. Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities. Global recognition and standards The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion. Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

Responsibilities

Manage end-to-end payroll processing across multiple European countries, ensuring accuracy and compliance. Support HR operations and administration, handling employee documentation and queries.