JOB SUMMARY

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?
We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.
A number of exciting new roles have come up in the Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for individual departments to group together in ‘clusters’ to drive efficiencies, increase buying power and improve the quality of shared service to our end users – our people.
The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for the next 15 years, impacting over 50% of all Civil Servants – that’s 230,000 people across the four departments and arm’s length bodies.
Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.
If you’re someone who can use your experience to streamline procurement to drive out error, waste, and duplication we want to hear from you. But most importantly, we’re looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.

JOB DESCRIPTION

Drawing upon your knowledge and experience, you will be responsible for supporting the HR Product Lead to deliver HR process convergence and the design, testing and deployment of the new Synergy ERP system and BPS services. As a HR Product Manager, you will be an integral part of the programme and be expected to demonstrate leadership from inception to deployment and throughout the post go-live support period. You will be the custodian for the transformational end-to-end design on BPS services and be responsible for ensuring it is future-focused and transformational for Synergy. This role will sustain throughout the programme life cycle and into live running services. This is an exciting opportunity for people with excellent organisational and interpersonal skills to work in a fast-paced environment over both Change and HR functional disciplines. The role offers the opportunity to use existing HR knowledge to broaden your experience.

Key tasks will include:

• Leading the HR aspects of Business Process Services (BPS) design and elements of the service that cut across functions and programme workstreams. This will include leading a Design Squad dedicated to the Service Management aspects for HR processes, policies, knowledge and content.
• Acting as the lead across all the Design Squads for the BPS impacts of the HR solution design, understanding the dependencies across the functional design and raising any potential risks or issues.
• Communicate business, functional, and technical information across multiple stakeholders, representing Synergy in key forums as required and being able to reach resolutions amongst challenging stakeholder groups.
• Being an advocate of the ‘Adopt not Adapt’ concept of Cloud adoption, challenging established ways of working to realise the transformation aspirations of the programme and move to Software as a Service for Finance processes.
• Own the end-to-end HR Business Process Services and its associated products within the role holder’s area of accountability.
• Work across a ‘product centric’ multi-disciplinary team to design and successfully implement the programme deliverable. This will include working alongside multiple Synergy technical teams, delivery teams, user and business change teams and strategic partners.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Key tasks will include:

• Leading the HR aspects of Business Process Services (BPS) design and elements of the service that cut across functions and programme workstreams. This will include leading a Design Squad dedicated to the Service Management aspects for HR processes, policies, knowledge and content.
• Acting as the lead across all the Design Squads for the BPS impacts of the HR solution design, understanding the dependencies across the functional design and raising any potential risks or issues.
• Communicate business, functional, and technical information across multiple stakeholders, representing Synergy in key forums as required and being able to reach resolutions amongst challenging stakeholder groups.
• Being an advocate of the ‘Adopt not Adapt’ concept of Cloud adoption, challenging established ways of working to realise the transformation aspirations of the programme and move to Software as a Service for Finance processes.
• Own the end-to-end HR Business Process Services and its associated products within the role holder’s area of accountability.
• Work across a ‘product centric’ multi-disciplinary team to design and successfully implement the programme deliverable. This will include working alongside multiple Synergy technical teams, delivery teams, user and business change teams and strategic partners