Are you an organised and proactive individual with a passion for supporting people? At Priory Hospital Dorking, we’re looking for a dedicated HR & Resourcing Coordinator to join our team.
Main Purpose
Provide Managers with HR guidance and support on employee relation cases, and HR matters, including the interpretation and application of Priory’s HR policies and procedures. Work in partnership with the Talent Acquisition team to support workforce planning such as recruitment & on boarding activities. Act as first point of contact for HR queries.
Responsibilities
Recruitment
Work closely with hiring managers, Central Talent Acquisition team, and external resourcing partners, to coordinate recruitment activities.
Support the site lead to work closely with the Central Talent Acquisition team to agree recruitment methods where there are resourcing challenges across site or within specific teams
Ensure that the recruitment process is adhered to and delivers a positive candidate experience in a timely manner
Onboarding
Work in conjunction with Central Onboarding team to ensure new hires are offered, processed and onboarded in line with the sites “Time To Hire” targets or KPI’s
Liaise with candidates throughout the Onboarding process ensuring all relevant documentation is obtained in a timely manner
Compliance & Mandatory Training
Ensure that DBS & Professional accreditation renewals are monitored to support the site to remain updated and compliant
Support site lead to encourage permanent & fixed term colleagues, and bank workers, to remain up to date with mandatory training. Achieving and maintaining required target for site
Coordinate and arrange mandatory or required training in a timely manner to support the site to remain compliant
Liaise with Central Learning & Organisational Development team & external providers (where appropriate) to support site lead with monitoring and tracking site compliance
Engagement & Retention
Support and drive colleague engagement activity as directed by site lead, and Regional HR Business Partner
Work alongside site lead to ensure regular YSF meetings are held and that there is representation at local and regional meetings
Support managers to carry out the leaver & retention journey process to aid retention efforts, and to increase feedback from exit interviews.
Employee Relations
Provide advice to Managers on HR policy and procedures, liaising with Regional HR team for guidance on complex or high risk cases, in line with RACI matrix guidelines.
Support Managers to review/amend/update, management reports, SDMT and ER letters, to ensure compliance with HR policy, and appropriateness & accuracy, in line with facts of the case.
Ensure the effective management and conclusion of all ER cases including escalation process when required
Partner with managers to ensure appropriate Occupational Health referrals in line with relevant HR policy & procedure
Documentation & General Duties
Create and maintain colleague personnel files at site
Minute take in meetings where appropriate
Provide cover for site Payroll as and when required
Ensure HR cover for site
Finance
Processing weekly and monthly payroll
Maintains payroll processing system and records by gathering, calculating, and inputting data
Liaising with Ward Managers to ensure permanent employees are rostered a minimum of 8-12 weeks in advance including appropriate planning for holiday and training
Ensures the integrity, probity and reasonableness of local financial controls in respect of the payroll, in order to minimise financial risk via the correct implementation of local procedures and policies
Answers employees’ queries in respect of payroll, referring any complex issues to the appropriate level / manager
Managing internal queries from Divisional Finance
Ensures that all documentation is correctly filed, in order that financial auditors can be satisfied in their audit, via the efficient recovery of key documents of initial entry
Dealing with matters related to invoice processing and other finance tasks
Managing Petty Cash and managing patient finance
Leadership
No leadership elements to the role
Budgets & Equipment
Role does not hold a budget
Information
Shared responsibility for the confidentiality, security and accuracy of employee records, data and information. Ensuring good quality employees documentation, which meets the Regulatory guidelines and statutory requirements.
Knowledge/ Education / Skills
The post-holder will either be CIPD level 5 qualified with working knowledge or a minimum of 3 years working practice. Must have demonstrable experience in managing employee relation cases and keeping up to date with current UK legislation.
Must have strong communication skills, relationship building skills and excellent attention to detail.
Experience
Previous experience as a HR Administrator/Assistant within a commercial environment in a generalist or specialist role. Ideally within Healthcare sector but not essential.
Communication
The post-holder requires a developed and well-practiced range of communication skills as they will frequently need to address emotive and sensitive situations involving staff and managers from all levels at site. Effective interviewing, negotiation, report writing, presentation and counselling skills are key to the successful performance of the role.
Safeguarding
All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local child and adult protection procedures and who to contact within the Local Authority Safeguarding team for further advice. All colleagues are required to attend safeguarding awareness training and to undertake additional training appropriate to their role
Working Environment
Site based. The complexity and nature of the situations faced within the business may be, at times, challenging in nature and outside the norms of a ‘standard’ HR department. It is therefore important the individual continually develops their knowledge of the business environments in which we operate

Please refer the Job description for details