HR Senior Associate - Talent Acquisition Controls Governance
As a Talent Acquisition Controls Compliance expert in the Capital One Talent Acquisition Organization, you will apply your risk management and internal Talent Acquisition controls skills to support the organization. You will partner across Technology, Talent Assessment, Talent Brand and Marketing, and Talent Acquisition teams to develop and support best-in-class internal Talent Acquisition controls in a manner that fosters innovation while protecting our customers, shareholders, and associates.
The ideal candidate will possess strong organizational and communication skills, a proven background in evaluating risks and requirements against existing processes, and an ability to identify gaps and recommend solutions for gap closure. This role involves understanding risks, requirements, controls, and corrective actions through thorough review and evaluation. This is a challenging position in a dynamic, fast-paced environment, requiring the ability to multi-task and prioritize assignments effectively.

BASIC QUALIFICATIONS:

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in controls, risk management, or process management roles
• At least 2 years of experience in data analysis, reporting, or documentation

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree
• At least 2 years of experience utilizing Microsoft Office suite (e.g., Excel) or Google Suite (e.g., Sheets, Docs, Slides)
• Risk Management Certification (e.g., CRM, CRISC, CISA)
• Experience in Talent Acquisition or Human Resources
• Experience with GRC (Governance, Risk, and Compliance) software platforms (e.g., FUSE) or other relevant technical tools for controls management
• Familiarity with data visualization tools (e.g., Tableau, Looker)
• Certified in Business Process Management (BPM)

• Perform analysis of risks and requirements and their association with controls, ensuring alignment with policy and regulatory requirements.
• Establish and maintain good client relations during testing engagements.
• Demonstrate strong ability to communicate complex processes and deliver clear, concise verbal and written communication between business partners.
• Manage testing schedules to ensure all tasks are completed within established timeframes.
• Systematically retain documentation that substantiates test results and submit results in the system of record.
• Assist in communicating results to business areas and Risk Management leadership as necessary.
• Oversee and manage a suite of 30+ regulatory controls, ensuring they are properly maintained, executed, and continuously updated to meet compliance requirements.
• Design, build, and review controls, facilitate testing, and ensure that detective or preventive measures are in place to manage compliance risks.
• Identify and address process deficiencies, ensuring that the risk management infrastructure remains robust and efficient.
• Document local work instructions and communicate with control performers to prepare them for operational and design effectiveness reviews.
• Partner with compliance teams to assess control challenges, providing clear, detailed rationale for control decisions.
• Support ongoing development and optimization (e.g., automation) of the control suite, proactively addressing any gaps and ensuring compliance with evolving regulations.