A PLACE WHERE PEOPLE MATTER – GROWING OUR PEOPLE TO GROW OUR BUSINESS

We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to keep our communities healthy, fed, clean and safe.

PRIMARY PURPOSE:

The HR Shared Services Analyst II (HRSS Analyst II)is responsible for resolving sophisticated HR inquiries and critical issues from Tier I support team, requiring a specialized understanding of HR processes and functions. This position plays a key role in supporting HR operations related to Talent Acquisition, Onboarding, Learning & Development, Benefits, Payroll, and overall employee lifecycle management. The HRSS Analyst II ensures the accuracy, compliance, and efficiency of HR transactions while maintaining a high level of service to employees and HR teams.

WHAT YOU WILL DO:

• Handles escalated transactions and inquiries from Tier I support related to various HR functions, ensuring all employee information is accurate and up to date.
• Provide expertise on complex cases requiring deeper knowledge of policies and HR compliance requirements.
• Handle employee lifecycle processes from hire to retire, ensuring compliance with internal policies and relevant legislation.
• Process HR transactions accurately in HRIS systems with supporting documentation and data accuracy.
• Find opportunities for process improvement within the shared services function to increase efficiency and service quality.
• Collaborate with HR COEs to align processes and recommend improvements where needed.
• Maintain HR documentation, including employee records, and compliance reports.
• Ensure confidentiality and data protection in line with company and regulatory guidelines.