HR Service Centre Assistant - Workforce Planning at South Yorkshire Police

Sheffield, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

27204.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce planning, Administrative support, Data accuracy, Data validation, Data cleansing, Oracle Cloud, Microsoft Office, Customer service, Communication skills, Organisational skills, Data analytics, GDPR compliance, Information security, Problem solving, Stakeholder collaboration

Industry

Law Enforcement

Description

Role: HR Service Centre Assistant – Workforce Planning Department: HR and Learning Location: Carbrook, Sheffield Salary: £25,242 - £27,204 Hours: 37 Contract Type: Permanent In this role you will provide transactional, administrative, and advisory support to police officers, staff, and managers. You will play a key role in ensuring that workforce data is accurate, timely, and reliable, supporting officer and staff moves, workforce planning processes, and system administration. Working as part of the HR Service Centre, you will collaborate closely with colleagues across Recruitment, Onboarding, Employee Relations, Finance, Payroll, Pensions, Occupational Health, and Strategic Workforce Planning, contributing to a flexible and resilient HR service. Key responsibilities: * Provide first‑line advice to officers and staff on workforce planning processes * Manage and process officer and staff moves accurately and in line with established procedures * Maintain the accuracy, consistency, and quality of workforce data across HR systems * Undertake data validation and cleansing within Oracle Cloud and other relevant systems * Support the delivery of an effective duties and workforce planning system * Respond to enquiries in a timely, professional, and customer‑focused manner * Escalate complex workforce planning issues where appropriate * Work collaboratively with internal stakeholders to resolve data and process issues * Handle personal data in line with GDPR and information security requirement Skills and experience: * Previous experience working in a workforce planning team. * Proficient in the use of Microsoft Office packages e.g. word, excel, teams, power point etc. * Demonstrates good organisational and communication skills. * Can evidence a good understanding of and/or has previous experience in customer service. * Has an understanding of data and analytics and the importance of accuracy and timeliness. Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview. For more detailed information relating to the role, skills and experience for this role, please click here [https://www.southyorkshire.police.uk/SysSiteAssets/media/downloads/south-yorkshire/careers/talent-acquisition-team-documents/role-profiles/hr-service-centre-assistant-workforce-planning-role-profile.docx?_t_id=uEBmHikZgoLbSYh4nQQa9g==&_t_uuid=ugdQazxqQ6y5IWZH71gnIA&_t_q=Role+profile&_t_tags=siteid:9a7e26e6-9ba2-42bf-80ec-103507e5aec9,language:en,andquerymatch&_t_hit.id=Cds_Soh_Web_Models_Media_GenericMedia/_99fc393c-8310-4926-bc80-436b7feb4d82_en-GB&_t_hit.pos=1] to view the role profile. What we offer: We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below: * A highly competitive salary and access to a generous pension scheme * Generous annual leave allowance * A wide range of family friendly policies including enhanced maternity, paternity and adoption leave * Flexible working arrangements including flexi-time and hybrid working * A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust * Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police * Employee Assistant Programme (accessible 24/7) offering confidential support and advice * Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme * Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police) * Membership to the Sports and Social Club * Access to a wide range of staff support groups and networks Eligibility: Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police. Appearance & Standards: South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process. . South Yorkshire Police’s overarching aim is to deliver an excellent police service to support safer communities. The public’s assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy. South Yorkshire Police’s Key Values: At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to. Smarter ways of Working: South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community. There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a hybrid role. Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home. Contact details: For further information about the role, please contact: Jess Cushing by email jess.cushing@southyorkshire.police.uk [jess.cushing@southyorkshire.police.uk] Closing Date: 29th April 2026 Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Recruitment Manager and the Line Manager for the role. Candidate Information: Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check. Diversity & Inclusion: Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups. If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk In addition, we will look to support anyone who requires Part Time/Job share working hours. Documents to Review: For the Police Staff Recruitment Vetting Handbook - Please Click here [https://www.southyorkshire.police.uk/SysSiteAssets/media/downloads/south-yorkshire/careers/talent-acquisition-team-documents/advert-content/force-vetting-guide---police-staff.pdf?_t_id=SyD1OZPKjmmSqhIbCwEkog==&_t_uuid=rCAQcMj_RwWNvC0ZLFmsBg&_t_q=police+staff&_t_tags=language:en,siteid:9a7e26e6-9ba2-42bf-80ec-103507e5aec9,andquerymatch&_t_hit.id=Cds_Soh_Web_Models_Media_GenericMedia/_af8e1af7-143e-4f8b-9e92-e84ce1a6485a_en-GB&_t_hit.pos=2] For Application Guidance and Tips - Please Click Here [https://www.southyorkshire.police.uk/SysSiteAssets/media/downloads/south-yorkshire/careers/talent-acquisition-team-documents/advert-content/application-guidance---new.docx?_t_id=uEBmHikZgoLbSYh4nQQa9g==&_t_uuid=FOZ7K4bMS7-Jgck8ieCvGw&_t_q=application+guidance&_t_tags=siteid:9a7e26e6-9ba2-42bf-80ec-103507e5aec9,language:en,andquerymatch&_t_hit.id=Cds_Soh_Web_Models_Media_GenericMedia/_84e993a4-8b37-4c95-85a9-4f31e39a8939_en-GB&_t_hit.pos=1] For the FIT Values of South Yorkshire Police - Please Click Here [https://www.southyorkshire.police.uk/SysSiteAssets/media/downloads/south-yorkshire/careers/talent-acquisition-team-documents/advert-content/syp-fit-values.pdf] View our recruitment video: https://youtu.be/2dGn5qti7_c [https://youtu.be/2dGn5qti7_c]

Responsibilities

The role involves providing transactional, administrative, and advisory support for workforce planning processes while ensuring data accuracy across HR systems. You will collaborate with various departments to manage staff moves and resolve data or process issues in a customer-focused manner.