【人事】HR Service Delivery- Senior Director/ 人事オペレーションマネージャー（管理職） at JLL

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Labour Laws, HR Solutions, Process Improvement, Vendor Management, Stakeholder Management, Team Development, HR Systems, Strategic Thinking, Collaboration, Problem Solving, Decision Making, Ethics, Communication, Customer Service, Operational Excellence

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 職務概要 JLL日本の人事オペレーション責任者として、1,500名の従業員をサポートする7名のチームをリードし、HR業務と給与計算サービスの効率的かつ効果的な提供を推進していただきます。継続的な改善と標準化された業務プロセスを通じて業務品質の向上を目指します。主な職務内容日本における給与計算業務の統括と監督日本の労働法、法定法規に準拠した人事業務の確立と維持 APACビジネス目標に沿った人事ソリューションの企画・実施 HR業務プロセスの効率化および地域サービスコストの最適化従業員体験の向上に向けた施策の立案と実行ベンダーとの交渉および関係構築を含む地域戦略の管理社内クライアントサポートやコンプライアンス体制の整備チームメンバーの能力開発と人材育成 Workdayなど人事システムの効果的な活用と改善提案業界ベストプラクティスの研究とJLLへの適用全社的なHR変革プロジェクトの推進など求めるスキル・能力専門的スキル日本の給与計算システムとHRシステムの実務経験 HR関連のプロセス・システム導入プロジェクトの経験シニアレベルのHRBPとの協働経験ベンダーマネジメントの知識と経験 HR業務改善における専門性対人スキル戦略的思考とビジョン構築能力部門横断的なコラボレーション能力優れたステークホルダーマネジメントスキルプレッシャー下での意思決定力と問題解決能力高い倫理観と誠実さ応募資格・必須の経験給与計算と人事システム管理における実務経験、およびその他のHR業務で最低10年の経験チームマネジメント経験と実績ビジネスレベルの英語力と日本語ネイティブレベルの流暢さ＊＊＊＊＊＊English＊＊＊ As the Human Resources Operations Leader for JLL Japan, you will be responsible for driving the efficient and effective delivery of HR Operations and Payroll services, with a focus on achieving operational excellence through continuous improvement and standardized work practices. Your leadership and guidance will be critical to a team of 7 FTEs supporting a headcount of 1500 employees. Key Accountabilities: Deep understanding of Japan payroll processing Deep understanding of Japan Labour Laws, Statutory Laws and Country Governance Implement People solutions and Experience strategies that align with APAC business objectives, aiming to streamline HR processes, elevate employee experiences, and reduce regional service costs. Collaborate closely with other HR teams to understand business needs and adapt operations accordingly. Manage comprehensive HR operations, spanning administration, payroll, and internal customer support, to ensure compliance, service satisfaction, and overall business value. Oversee vendor strategy in the region and work towards achieving predefined targets. Lead and cultivate the professional development of the team, fostering a culture of operational excellence through effective organizational design, service delivery, customer centricity, employee engagement, and capability enhancement. Contribute significantly to shaping and executing APAC People solutions and service delivery strategies. Identify operational needs and oversee the setup and maintenance of HR and Payroll processes, systems, and support structures. Collaborate with HR product owners, technology teams, and Process Excellence to facilitate continuous improvement. Benchmark JLL's operations against industry best practices to ensure they remain cutting-edge, while establishing yourself as a thought leader in the field of HR operations. Champion HR change initiatives and transformational efforts that positively impact the broader business landscape. Skills & Competencies: Technical Skills: Deep knowledge and proficiency of Japan Payroll and HR systems such as Workday and others relevant to the role. Proven experience executing process and system projects and implementations. Demonstrated capacity to collaborate closely with Senior HRBPs in a multifaceted HR capacity. Extensive vendor management expertise. Recognized thought leadership in the domain of HR operations. Interpersonal Skills: Strategic mindset with the ability to envision long-term goals. Robust leadership qualities, including the capacity to motivate and inspire teams. Adeptness in forging strategic partnerships and alliances. Exceptional communication proficiency and stakeholder management abilities. Fluent in English at a business level and native fluency in Japanese. Documented success in managing and elevating the performance of Operations and Customer Service teams. Sound decision-making capabilities, particularly in high pressured situations. Results-driven approach coupled with strong cross-functional coordination skills. Proficient in recommending and enacting appropriate courses of action based on established policies, procedures, and business norms. A consistent track record exhibiting high ethical standards and personal integrity. Ability to remain impartial and composed in tense or contentious environments. Qualifications/Experience/Education: Bachelor's degree in Human Resources Management or a closely related field. A minimum of 10 years of hands-on experience in HR Operations, with a focus on payroll and systems management. A proven history of successfully leading teams and individuals to achieve organizational objectives. Location: On-site –Tokyo, Japan Job Tags: Continuous Improvement, Human Resources Operations, Leadership, Operational Excellence If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

Lead a team of 7 to deliver efficient HR operations and payroll services for 1500 employees in Japan. Drive continuous improvement and standardization of HR processes to enhance service quality and employee experience.