Our HR Services team are looking for an HR Services Advisor to provide expert support across the full employee life cycle to our Restaurants, Production Kitchens and Estates business.

ABOUT US

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

In this role you will be responsible to partner with a dedicated business area and act as Tier 2 support, providing guidance on HR processes, policies, and systems, while ensuring colleagues and leaders are fully supported. You’ll play an important role in driving continuous improvement, coaching HR Assistants, and delivering upskilling sessions for leaders.

You will also -

• Manage a caseload of HR service, process, and policy queries, ensuring timely and accurate resolution.
• Partner with HR Business Partners and Employee Relations specialists to complement their work with advisory and administrative expertise.
• Act as a Workday super user, supporting leaders in executing HR processes and ensuring data accuracy.
• Leading/supporting projects such as service improvements and new initiatives. Create collaterals and guides that colleagues can use to implement new initiatives.
• Keep up to date with employment legislation and best practices to ensure compliance and proactive risk management.
• Use data insights to update business areas and support in making informed decisions

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.