HR Services Coordinator II at Vertiv

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Management, Ticket Triaging, Knowledge Management, Benefits Administration, Preboarding, Offboarding, Purchase Requisitions, Purchase Orders, HRIS, MS Office, Organizational Skills, Multitasking, Attention To Detail, Communication Skills, Initiative, Discretion

Industry

electrical;Appliances;and Electronics Manufacturing

Description

POSITION SUMMARY The HR Services Coordinator II plays a key role in supporting the day-to-day HR Services transactions. This position is responsible for executing a variety of HR Services processes including Data Management, Ticket Triaging, Knowledge Management Support, Benefits Administration Support, Preboarding, Offboarding, HR-related letters, and processing of purchase requisitions (PR) and purchase orders (PO). The role works closely with internal HR teams, hiring managers, and external vendors to ensure smooth day-to-day operations and a seamless employee experience across the employee lifecycle. RESPONSIBILITIES Data Management Support Accurately enter and maintain employee data in HR systems (e.g., personal details, job changes, compensation). Ensure data integrity, completeness, and compliance with internal controls and policies. Process routine updates such as hires, transfers, promotions, terminations, etc. Ticket Management and Knowledge Management Support Receive, review, and categorize incoming HR service requests. Prioritize tickets based on urgency, impact, and service-level agreements (SLAs). Route tickets to the appropriate HR team or specialist for resolution. Provide initial responses or standard guidance where applicable. Monitor ticket status to ensure timely resolution and closure.t Triaging and Knowledge Management Support HR Operations and Benefits Administration Support Provide support as needed for Preboarding, Offboarding, HR Letter Creation, PR/PO Processing or the like. Assist in benefits administration activities as necessary Others Contribute in the creation or update of job instruction. Contribute and support process improvement activities. QUALIFICATIONS Bachelor’s degree in Human Resources, Business Administration, or related field. 1-2 years of relevant work experience (HR Generalist experience is a plus). Proficient in MS Office (Excel, Word, Outlook); experience with HRIS is a plus but not required. Strong organizational and multitasking skills. High attention to detail and accuracy in documentation. Highly organized and able to function and adapt in a high demand and changing environment. Able to maintain a high activity/productivity level. Effective communication and interpersonal skills. Can use own initiative and judgement to tackle issues. Ability to handle confidential information with discretion. PHYSICAL & ENVIRONMENTAL DEMANDS No Special Physical Requirement Open for rotational shifts. TIME TRAVEL REQUIRED None The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

This role supports day-to-day HR Services transactions by executing processes such as Data Management, Ticket Triaging, Knowledge Management Support, Benefits Administration Support, Preboarding, Offboarding, HR letter creation, and processing purchase requisitions and orders. The coordinator collaborates with internal HR teams, hiring managers, and external vendors to ensure smooth operations across the employee lifecycle.