• leading the delivery of People Plans across your assigned business areas.
• overseeing a broad range of HR services, including employee relations, recruitment, colleague experience and strategic HR business partnering.
• managing HR service performance, risk and governance, ensuring delivery against agreed service standards and SLAs.
• identifying opportunities to improve services through process improvement, automation and AI-enabled solutions.
• providing leadership and direction to HR Managers, HR Business Partners and HR Operations colleagues.
• using people data and analytics to generate insight, influence decision-making and drive meaningful action.
• ensuring HR services remain compliant, future-focused and aligned with organisational priorities and legislative requirements.
• working with organisational design and culture teams to support future workforce planning, succession planning and skills development.

WHAT YOU'LL BRING

We're seeking a capable HR leader with a proven track record of leading teams, influencing senior stakeholders and driving organisational improvement.

You'll bring:

• significant experience leading multi-disciplinary HR services within a complex organisation.
• strong knowledge of employment legislation, HR processes, compliance and people strategy.
• experience developing and implementing strategic people initiatives while maintaining operational excellence.
• exceptional stakeholder management, communication and presentation skills.
• proven people leadership capability, with a coaching approach that motivates and develops teams.
• experience leading organisational transformation and large-scale change programmes.
• strong understanding of workforce planning, service innovation and continuous improvement.
• a passion for leveraging AI, automation and predictive analytics to improve services and decision-making.
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