Job Title: HR Specialist – Onboarding & HR Operations
Status: Non-Exempt
Reports To: HR Manager
Supervisory Responsibilities: N/A
Job Summary: The HR Specialist – Onboarding & HR Operations supports the day-to-day functions of the Human Resources department with a focus on onboarding coordination, employee data integrity, compliance tracking, and internal communication. This role plays an important part in delivering a smooth and consistent employee experience by managing applicant tracking logistics, supporting new hire and offboarding processes, maintaining personnel records, and executing recurring administrative HR tasks. As a primary point of contact for employee questions, this position ensures timely, accurate support while contributing to the overall efficiency and responsiveness of the HR team.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAS):

• Proficient in Microsoft Office and general office machinery.
• Attentive to detail with a high degree of accuracy.
• Self-motivated and capable of working independently.
• Effective at interacting with customers, management, and other employees.
• Strong critical thinking, problem-solving, and analytical skills.
• Excellent customer service orientation and communication skills, both verbal and written.
• Flexible and able to work under pressure, prioritize tasks, and meet deadlines.
• Well-organized with a courteous and diplomatic approach.
• Demonstrates sound judgment and strong organizational skills.
• Able to hear and communicate effectively with customers, co-workers, and external contacts.
• Proficient in reading and writing.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 1–3 years of experience in human resources or a related administrative role with exposure to core HR processes preferred.
• Prior experience in banking and insurance is not required but considered a plus.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• Valid motor vehicle driver’s license required.