HR Specialist - Services at Bosch Group

Ciudad Juárez, chihuahua, Mexico -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Services, Mexican Labor Law, Government Regulations, MS Office, SAP, Problem Solving, Customer Service, Strategic Thinking, Analytical Thinking, Proactive, Bilingual Communication, Service Leadership, Time Management, Emotional Intelligence, Innovation, Risk Management

Industry

Software Development

Description

Company Description Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people. Job Description Administers Cafeteria and Transportation services through the selected vendors. Verifies the services provided are within the agreed terms per contract regarding Cost, Quality and Service. Performs periodic audits to assure service alignment to contractual agreed conditions as well as veracity and accuracy of invoices. Partners with vendors to measure service and improvement proposals. Is accountable for Employee Satisfaction Metrics for Cafeteria and Transportation services. Administers the Cafeteria and Transportation Committees, verifies active participation of members in incident reporting and promotes the generation and implementation of improvement actions. Responsible for evaluating risks that may lead to service failures and for seeking solutions and managing the necessary support to mitigate them. Responsible for promoting compliance with all procedures for correct use of the services. Responsible for maintaining all legal requirements that concessionaires must comply with Bosch and any government agency. Subject to audits. Responsible for ensuring correct scheduling of services in regular time and overtime. Responsible for ensuring that the billing and payment processes to suppliers are carried out in a timely manner. Encourages the active participation of the team in search of innovation ideas to improve the Service. Provides optimal and effective solutions to complaints/suggestions made by Bosch associates and encourages its work team to maintain a service attitude in these situations. Makes sure all activities are performed within the applicable security guidelines. Use the knowledge, experience influence and escalation to assure the definition and deployment of practical procedures and protocols for the successful execution of events and contributes to the satisfaction of our customers. Qualifications 3-5 years experience in Employee services role in multinational/ industrial environment desirable. Knowledge / experience in resourcing tools and methods. Knowledge and background in Mexican Labor Law and Government regulations. Computer skills (MS Office). Desirable knowledge in SAP. Knowledge / experience in Problem Solving process and tools. Result and customer service oriented. Strategic and analytical thinking. Proactive, self-motivated, self-starter. Strong bilingual communication skills in Spanish and English (verbal and written). Service leadership (good planning, organization and time management). Positive response to feedback and strong emotional intelligence. Balance between service operations and administrative responsibilities. Additional Information Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 17,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates. Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Responsibilities

Administers Cafeteria and Transportation services, ensuring compliance with contracts and managing vendor relationships. Responsible for employee satisfaction metrics and promoting service improvements while maintaining legal requirements.