HR Specialist with German (Offboarding Team) at Deutsche Telekom Group

Timișoara, Timis, Romania -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Processes, Customer Service, German Language, PEGA, Data Maintenance, Documentation, Process Improvement, Escalation Management, Advising, Collaboration, Knowledge Management, Labor Agreements, Final Clarification, Personnel Projects, Optimization, Standardization

Industry

Telecommunications

Description

Responsabilities: Provides support for Deutsche Telekom Services Europe in the field of Customer Services and relevant HR topics and processes. Timely process HR tickets of all individual business transactions in the area of responsibility, by using our workflow management tool (PEGA), following German law and labor agreements of Deutsche Telekom Group Communicate with customers by e-mail or phone to answer their individual questions, including final clarification of all customer concerns, in cooperation with other departments if necessary Maintain process documentation and special procedures in our knowledge management system. Develop ideas to update, simplify and enhance our processes, procedures and documents. Supports in the development of frequently asked questions based on customer feedback or new requirements. Management of the timely implementation of individual personnel measures HR data maintenance and ensuring data quality Responsible resolution of customer- and department-related escalation cases Comprehensive advising of customers on complex, multi-layered HR processes and regulations Collaboration in cross-departmental personnel projects and active participation in the continuous optimization, harmonization, and standardization of HR operations processes Collaboration in HR projects Benefits: Motivational financial package Meal tickets Medical insurance Opportunities to grow and develop in a start-up environment Dynamic and multicultural working environment Great training opportunities DTSE-RO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decision at DTSE-RO are based on business needs, job requirements and individual qualifications, with no regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation and gender identity. DTSE-RO will not tolerate discrimination or harassment based on any of these characteristics. By applying for this job you accept the DT privacy statement: To process your online application we collect, process and use your personal data. We will treat your data as strictly confidential in accordance statutory provisions. By submitting your application, you consent to your data being processed electronically, including by third parties. Data is only passed on to HR service providers that have been carefully selected by Deutsche Telekom AG. For detailed information read the local data protection when applying for a job position at Deutsche Telekom Group. #LI-Hybrid

Responsibilities

The HR Specialist provides support in customer services and HR processes, ensuring timely processing of HR tickets and compliance with German law. They also maintain documentation, develop FAQs, and manage personnel measures.