JOB SUMMARY:

Assist with the administration of the day-to-day operations of the Human Capital
Management department functions and duties. Performs a variety of specialized duties
in support of TriCore’s HCM Department; including employee relations, recruiting,
payroll and employee needs. Provides information, direction and assistance to TriCore
management and employees

PREFERENCES:

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• Participate in research and development of Critical Update topics for annual presentations to leadership.

• Update and present current topics to newly promoted leadership during
• Management Essentials training.
• Research, track, and submit all invoices for payment – as appropriate for position.
• Assist with leave requests, reasonable accommodations and related processes.
• Collect and maintain departmental metrics for company and regulatory purposes.
• File reviews as requested by HCBPs and management for promotional and
• correctional review.
• Provide insight and guidance for policy interpretation and assist in communicating information to management and internal customers.
• Participate in projects and meetings in an effort to gain understanding of organizational goals as assigned by HCM Department.
• Support the Human Capital Business Partners (HCBP), HC Recruiters, HC Manager and HC Director.
• Serve as back up for the HCM Assistant for front desk coverage as needed.
• Participate in continuing education programs and department meetings.
• Maintain an up-to-date understanding of relevant HR laws and requirements.
• Participate in quality assurance programs to ensure that quality standards are met. Maintain an up-to-date understanding of reporting requirements as it relates to HR.
• Management of FML/LOA process for entire organization.
• Maintain up to date knowledge of FMLA law updates and application process.
• Able to clearly explain process and utilization of policies/procedures and FMLA.
• Employee advocate with empathy needed to discuss extremely sensitiveissues.
• Able to communicate details of FML with all levels of leadership.
• Work with management on tracking concerns and answer FMLA questions.
• Serve as liaison between employees and management to help resolve issues.
• Process and distribute quarterly reports to management on FML usage.
• Management of EIB process for entire organization.
• Maintain all EIB documentation with high level of accuracy and detail.
• Time card entries of EIB/PTO/FMLA hours into KRONOS .
• Bi-weekly communication sent to payroll for accurate EIB payouts.
• Research and correct time card errors based on documentation received.
• Management of Exit Interview Process
• Coordinate with HCBP on upcoming resignations and terminations.
• Coordinate with recruitment team to discuss alternative solutions where appropriate.
• Facilitate timely and informational interviews with exiting employees to gain insight and understanding.
• Compile and analyze data to establish patterns and trends in turnover.
• Review exit data and reports with HCBP’s, Manager, and Director.
• Provide quarterly reports to management regarding statistical information, including recommendations on how to reduce turnover.
• Management of Status Sheet Entry process for entire organization.
• Review of status sheets for accurate information and detail prior to processing.
• Work with leadership to obtain missing documentation or information.
• Timely processing of all paperwork, including the entry of supporting documentation (certificates, degrees, licenses, etc.).
• QC of all changes made to UltiPro record, and verification of supporting documents.
• Management of HCM Document Control procedures and File Room Organization.
• Maintain up to date knowledge of HCM documentation rules and regulations for accurate recordkeeping and file destruction.
• Ownership of file room organization with a primary focus on electronic organization (Personnel, medical, I-9 documents, FMLA, RA, etc.).
• Ensure that all personnel records are updated and contain all relevant information in accordance with the job descriptions and regulatory requirements.
• Research and development of internal HCM document control, specifically for HCM drive, including reorganization as needed.
• Maintain and update policies and procedures as needed to ensure that the current document control system is housing current versions of all HCM documents.
• Maintain and update the HCM documents available on TriCnet.
• Work with Legal Department to manage the off-site record storage process, including the destruction schedule of HCM files, requesting files, and moving to electronic storage of historical documentation.
• Management of Recruitment process.
• Work with candidates through the pre-employment process.
• Prepare recruitment report.
• Post job requisitions and prepare documents for compensation.
• Prepare new hire paperwork and coordinate meetings with new employee.
• Distribute, sort and file paperwork relating to new hire paperwork andrecruitment packet accordingly.
• Coordinate recruitment fairs.
• Coordinate referral programs.
• Audit and maintain database of criminal background check records for thepurposes of ensuring that employees in selected areas are able to work incompliance with the NM Caregivers Act. Report all responses to the HCBPs as soon as possible.
• Assist with employee retention initiatives, including processing employeerecruitment referral payments.
• Management of HCM Frequent Driver procedures.
• Maintain accurate records for all company issued vehicles (maintenance,driver audits, legal reporting, payments).
• Audit and maintain driving record database to include follow-up on expiringdocumentation.
• Ensure that new hires and current staff are in compliance with legal andcompany regulations prior to authorization to drive.
• Ensure that vehicles are accounted for and in working condition after eachuse.
• Associates degree in relevant field or combination of education and experience.
• Minimum two (2) years directly relevant human resources experience OR a combination of four (4) years of relevant education and experience.
• Must have a valid driver’s license and be insurable by the laboratory insurance carrier.
• Knowledge and skills in relevant employment laws.
• Proficient in Microsoft Word, Excel and Outlook. Accurate typing speed of 30 WPM.
• Knowledge of payroll systems (preferably UltiPro) with prior payroll entry experience.
• Bachelor’s degree (or higher) in HR, Business, Management or a related field
• PHR/SPHR certification
• Knowledge of payroll systems (preferably UltiPro) with prior payroll entry experience.