HR SSC_Spain at Cainiao

San Fernando De Henares, Madrid Community, Spain -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee life cycle management, Benefits administration, HR policy interpretation, Data governance, Process optimization, HR reporting, Data analysis, Excel, Workday, SAP SuccessFactors, Communication, Customer service, Project execution, Digitalization, Compliance

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Responsibilities 1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. Qualifications · Bachelor’s degree or above, preferably in Human Resources, Business Administration, or a related field. · Familiar with European labor regulations and HR operational processes; at least 1 year of experience in an international company or HR-related role. · Excellent communication skills in both Chinese and English; · Proficient in mainstream HR systems (such as Workday, SAP SuccessFactors, etc.) and data analysis tools like Excel. · Detail-oriented, with strong customer service awareness, project execution skills, and a mindset for continuous improvement. · Experience in HR system implementation or automation projects, with solid understanding and hands-on practice in employee experience, data governance, and process optimization.

Responsibilities

The role involves managing core HR processes including onboarding, benefits administration, and employee inquiries. Additionally, the position focuses on data governance, process optimization, and supporting digital HR projects.