HR SUPPORT ADMINISTRATOR

Location: Kings Hill, Kent (Hybrid – at least one day in office per week, with travel to other Kent offices as required)
Salary/package: £22,995.07 per annum
Contract type: Permanent
Hours: 35 hours per week, Monday to Friday
HR Connect have a great opportunity for a HR Support Administrator to join our dynamic and fast paced team. We’re looking for someone with a genuine interest in Human Resources, someone who is proactive, eager to learn, and always looking for ways to improve how we work. If this sounds like you, we’d love to hear from you, please apply below!

WHO WE ARE

HR Connect, part of Commercial Services Group (CSG), is an award-winning provider of HR services with a strong track record of success. Our portfolio includes specialist education recruitment, DBS services, and a dedicated Occupational Health division. We are committed to delivering exceptional customer service and expert support across Payroll, HR Administration, and HR Advisory function. CSG is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

WHY THIS ROLE MATTERS

As a HR Support Administrator, you will play a key role within our HR Advisory and Legal Connect team. This team provides expert advice and support to schools and academies on complex employee relations matters, including disciplinary and grievance cases, capability processes, redundancies, reorganisations, and TUPE transfers.
Your contribution will be vital in supporting this work through high-quality HR administration, helping to ensure the smooth and effective delivery of our services

WHAT YOU’LL BE DOING

• Acting as a first point of phone and email contact, monitoring group mailboxes and calls for team members, filtering as appropriate and redirecting communication.
• Providing HR administrative support to our consultancy and legal connect team including producing letters and documents, using Word, Excel, and PowerPoint.
• Support our Consultants with administrative tasks in relation to preparing case work and hearing papers, note taking at meetings, audio transcribing and arranging and managing a diary of team meetings and consultant duty cover arrangements.
• Support with Headteacher recruitment processes on behalf of our customers. This involves dealing with general enquiries from candidates, requesting references, preparing packs, and arranging social media checks. Ensuring new appointment details are completed by the Selection Panel.
• Support the administration of TUPE transfers by providing timelines and letters, checking employee liability information, liaising with key stakeholders, as appropriate
• Support with redundancy processes on behalf of customers by producing timelines, completing redundancy and pension estimates and producing all letters connected with the process. Ensuring the timelines are met at each stage of the process.
• Support our Senior Legal Adviser with communication associated with Settlement Agreements and other legal work for customers.
• Support with job benchmarking processes by collating documents and making assessments.
• Ensure that all case work you support is recorded on our case management system to ensure customer billing is accurate.
• Raising disbursements where appropriate to charge customers for work undertaken and ensure accurate billing through case management and time recording system
• Support with overseeing our core customer training and bespoke programmes, by monitoring booking system, ensuring invites are sent and access to online materials are available and certificates produced and raise associated charges.