At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Highschool degree
• Fluent in English
• Two years of relevant experience supporting Employee Relations, Human Resources processes procedures or customer support
• Knowledge working with MS Office

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Collaborates across the Human Resources function to establish operational standards and procedures that are leveraged to respond to employee and manager questions
• Contribute to continuous improvement working closely with the AskHR country coordinators and broader HR Services team to achieve solutions
• Provides team project coordination and support in effective case management of people related issues such as: ER concerns, disciplinaries, terminations, and investigations, as appropriate
• Advises managers and employees on entry-level ER matters at the manufacturing site (e.g. attendance and tardy)
• Executes and assists in the development, implementation and administration of project processes and procedures. Identifies efficiencies and implementation of process improvements.
• Manages record keeping for various programs and processes, including translations (terminations, performance improvement, escalation and notification, etc)
• Answer employee questions on organizational policies and procedures; refer employees to appropriate resource as needed
• Maintains strict confidentiality in managing highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations