HR Support Manager -Managed Services(12 Months) at PwC

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent Acquisition, Onboarding, HR Operations, Employee Relations, Communication, Interpersonal Skills, Organizational Skills, MS Office, HRIS, Performance Management, Talent Development, Project Management, Results Driven, Agility, HR Compliance, Recruitment

Industry

Business Consulting and Services

Description

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  Line of Service Overview Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East. Business Unit Overview Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.How You’ll Contribute As an HR Support Manager within PwC Managed Services, you will be responsible for designing, delivering, and continuously improving the Managed Services HR Strategy & manage all HR activities for multiple clients, including government entities in KSA. The role requires frequent travel to Riyadh and close collaboration with client stakeholders to ensure high-impact, tailored HR solutions. Responsibilities include but are not limited to:  Daily tasks and delivery expectation Talent Acquisition & Onboarding: • Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring. • Partner with hiring managers to understand workforce needs and deliver timely staffing solutions. • Conduct onboarding and orientation programs ensuring smooth integration of new hires. • Build a pipeline of qualified candidates through proactive sourcing and networking. HR Operations: • Maintain employee records in compliance with company policy and Saudi labor regulations. • Administer leave management, benefits, and HRIS updates. • Assist in drafting, reviewing, and updating HR policies and procedures. Employee Relations & Support: • Act as the first point of contact for employee HR inquiries. • Support performance review processes and employee engagement activities. • Assist with resolving day-to-day HR issues in a professional and confidential manner. • Support HR projects and initiatives as required by management What You’ll Bring Strong knowledge of Syrian labor law and HR compliance requirements. Proven experience in recruitment, onboarding, and HR operations. Excellent communication and interpersonal skills. Strong organizational skills with the ability to manage multiple priorities. Proficiency in MS Office and familiarity with HR systems/HRIS. Preferable involvement in managing performance management, talent development processes Years of Experience: 8- 12 years of experience in HR generalist or talent acquisition roles. Designations & Certifications Bachelor's degree in human resources, Business Administration, or related field. Professional HR certifications (CIPD, SHRM, PHRi) are an added advantage. Soft Skills: Communicate with impact Project management Results driven Agility to adapt to changing requirements Language Skills: Proficient in written and spoken English. Arabic is a plus Travel Requirements: Your flexibility to travel 100% of the time to Syria throughout the duration of the project. This means we may require you to work away from your base office location on a regular basis and overnight stays is required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients. How You’ll Make a Difference At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  Why You’ll Love Working at PwC At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East. 

Responsibilities

As an HR Support Manager, you will design, deliver, and improve the Managed Services HR Strategy while managing HR activities for multiple clients. This includes overseeing talent acquisition, HR operations, and employee relations.