Job ID 10130708 Location Richmond, Australia / Melbourne, Australia Business The Walt Disney Company (Corporate) Date posted Sep. 10, 2025

JOB SUMMARY:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration results in an inclusive employee experience characterised by continuous learning, development and achievement.
The HR Systems Administrator (internally known as the GHRO Analyst) is part of the Global Human Resources Operations (GHRO) team. The GHRO team is responsible for the strategic development and execution of HR services and information to employees, managers, and HR partners throughout the Enterprise through system execution and management.
This role is responsible for providing excellent customer service by administering accurate processing of HR transactions in accordance with various segment HR policies, practices and handling of enterprise HR inquiries in an efficient and effective manner. The scope of work includes handling system process requests from clients and/or requests from GHRO internal team members and administering quality audits and reporting, to ensure accuracy of daily work and minimize risk.

YOUR KEY RESPONSIBILITIES WILL INCLUDE, BUT WILL NOT BE LIMITED TO:

• Be responsible for delivering system changes to support employee work life cycle events
• Daily system maintenance, supporting existing or new applications timely, ensure data accuracy
• Conduct routine system transactions specific to role following the standard operating guidelines
• Proactively analyses daily work and find opportunity for improvement initiatives and drive enhancement for better cast touch experience
• Consistently respond to cast member inquiries with a high level of professionalism to ensure excellent level of customer service.
• Develop and communicate job aids, end user operating guides, and business processes
• Identify and escalate systemic issues by recognizing increase in certain call or request type

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HOLD:

• Bachelor’s degree or equivalent
• Advanced proficiency in Microsoft Office and HR information systems such as SAP and Workday
• The ability and desire to learn new, complex systems
• Demonstrated ability to handle confidential information
• Ability to drive processes and to deliver high quality services in a fast paced, highly dynamic/changing environment
• Demonstrated strong sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently
• Be able to build strong relationships and trust throughout the organization
• Ability to multi-task in a rapidly changing work environment
• A positive and productive approach to your working day
  Additional Information:
  This is unique opportunity to join the talented team that develops and delivers unparalleled entertainment across Australia and New Zealand so if this role captures your imagination then !
  The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
  The Walt Disney Company can provide individual accessibility support that may be needed during your interview process. Please let us know of accommodations that may assist in helping you feel welcome by emailing wdi.careers.au@disney.com