HRBP Director, Product Management at Twilio

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

178500.0

Posted On

21 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HRBP, Product Management, Talent Strategy, Organizational Effectiveness, Organizational Development, Data-Driven Discovery, Executive Coaching, Talent Program Deployment, HR CoEs Partnership, AI Tools Leveraging, Product Development Orgs, Operating Models, Communication, Relationship Building, Problem Solving, Results Driving

Industry

Software Development

Description

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. . See yourself at Twilio Join the team as Twilio’s next HRBP Director, Product Management About the job This HRBP Director role partners directly with the senior leaders shaping Twilio’s Product Management organization. This is a hands-on, high-impact IC role designed for someone who loves being at the heart of product strategy and innovation, thrives in product development environments, and energized by the opportunity to apply OE/OD practices and tools to ensure business success. This role joins a broader HR team that supports Product, Engineering, & R&D. Responsibilities You’ll shape the future of Twilio’s Product Management org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products. This is achieved by: Spotting opportunities through consultative, data-driven discovery efforts Partnering with executive clients to create durable, pro-active talent strategies Designing and deploying high-impact talent program Partnering with HR CoEs to ensure your clients extract max value from enterprise programs Supercharging your work by leveraging AI tools to move faster, work smarter, and create space for deeper strategic work Qualifications Required: 14+ years of HRBP experience Deep knowledge of product development orgs, including operating models, methodologies, roles, and trends Proven ability to deliver scalable, high-ROI, business-first people programs Exceptional communication, coaching, and relationship-building skills Energized by learning, solving complex problems, and driving results Desired: Experience partnering with internal OE consultants and/or HCM strategy firms Background working within HRBP teams that build and drive functional talent strategies Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. Compensation The estimated pay ranges for this role are as follows: $142,800-$178,500 CAD Target Bonus Percentage 20% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Responsibilities

The role involves crafting and executing a bold talent strategy for Twilio’s Product Management organization to elevate capabilities and evolve team collaboration, focusing on creating world-class CPaaS products. This is achieved through consultative, data-driven discovery, partnering with executives on proactive talent strategies, and deploying high-impact talent programs.