HRIS ANALYST

This is the systems and analytics arm of the human resources field. This role is the technical point of contact for system functionality and administration. As a member of the HRIS Center of Excellence (COE), this position will focus on development, support, configuration, and maintenance of the human resource information systems (HRIS), to include Workforce Management, Benefits, Performance Management, Compensation, Recruiting, On-Boarding, and Document Management. The position will also be responsible for assisting in the maintenance of the organizational structure, process enhancements, testing of system changes, HRIS analytics and HR Metrics and reporting.

TWO (2) OR MORE YEARS OF EXPERIENCE WITH ORACLE HCM PLATFORM AND KRONOS SOFTWARE

• Prior knowledge of Dayforce HCM and payroll system preferred.

Familiar with their set up, business processes, and able to solve business problems.

• Advanced human resources information system (HRIS) knowledge and experience working in a Human Capital Management (HCM) Cloud environment; SQL & Oracle HCM experience is preferred.

As a part of the HRIS COE, the HRIS Analyst partners with the HRIS Manager, Talent Acquisition team, and HR employees in 5 locations (Newnan, GA; Carthage, TN; Niles, MI; Elkhart, IN, Clearfield, UT) to provide human resources system administration and support, as well as data and organizational maintenance.

• Assists with the execution of system changes (updates, new configurations) and actively participates in testing.
• Provides end-user troubleshooting, issue remediation and escalation management, and monitors reoccurring issues.
• Troubleshoot and resolve issues by logging and tracking reported issues to vendor and ensure timely resolution.
• Maintain security protocols/ compliance standards for the HRIS System.
• Configuration of new or adjusted functionality, business process adjustments, field changes, or new modules and understanding downstream impacts.
• Provides data summaries or statistical analysis for use in strategic planning or decision-making. Prepares end-user documentation or training materials as needed.
• Write advanced reports, design dashboards & analytics, and validate data.
• Provide internal consulting services to the business to improve processes by proposing innovative solutions and driving the adoption of new functionality.
• Participate in cross functional projects and enhancements with other areas such benefits, talent acquisition, compensation, absence, time tracking, payroll, and core HR.
• Enters and manages tickets in IT’s support tracking system.
• Creates graphical analytics to display common and advanced demographic data for the organization.
• When necessary, assists with the processing of biweekly job, position, and/or salary changes.
• Supports users that report issues with regards to the Human Resources (HR) systems by asking guiding questions to obtain more details, investigating the reported issue in depth, executing testing in our lower environments to determine the root-cause, and resolving the issue.
• Configures and modifications select setups for various modules in the HR system and provide support throughout entire annual business cycle. Prepares and maintains project and system documentation, including current procedures, configuration, issues documentation, and other functional documentation required by department management.
• Provides first-level support in troubleshooting HR Core records in Human Capital Management (HCM) system and monitors the Transaction Console as needed. Collaborate with Information Technology (IT) and external vendors as needed to ensure seamless integration of HCM with other systems and coordinate the necessary actions to resolve second-level, more advanced HCM system issues.
• Along with HRIS Manager, provides directions to HR and functional departments regarding capabilities of HR systems and how to leverage them to solve business problems. Recommends opportunities for improvements regarding system processes when evident. Works with HR Project Manager and HR department Centers of Excellence on ad hoc system enhancements and technology projects.
• Troubleshoots and resolves problems for the payroll group with respect to Ceridian Dayforce interfaces from Oracle HCM.
• Responds to ad hoc data requests by providing reports to employees (intradepartmental / interdepartmental) using HR system pre-existing report library (Oracle Business Intelligence [BI] and SQL), Oracle Transactional Business Intelligence (OTBI), and Excel.
• Serves as an HR report catalogue owner and works with IT team to maintain, update, and redesign/recode reports as needed.
• Works with HR Systems team and IT team to develop test cases for annual business cycles and HR processes. Participates in prototype and user acceptance testing (UAT) for quarterly upgrades to HR systems.
• Creates and updates organizational data within HR system including position management and maintenance (business unit sets, business units, departments, locations, positions, jobs, etc.). Works with all appropriate departments needed to keep organizational structure up to date and consistent in all SOA systems. Works towards correcting data quality issues as they arise.
• Works with HR Systems Manager to execute annual headcount approval processes. Works with HR Business Partners and Talent Acquisition team to manage all day-to-day tracking of newly approved headcount approvals and backfills to ensure accuracy of headcount in HCM. Creates and provides monthly headcount reports to appropriate stakeholders.