HSE & SOFT SERVICES OFFICER/SUPERVISOR at FAME INC

, Lagos State, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HSE Management, Risk Assessment, Soft Services Supervision, Permit to Work Management, Incident Investigation, Waste Management, COSHH Compliance, Janitorial Operations Management, Landscaping Supervision, Pest Control Coordination, Team Leadership, Emergency Response Planning, Environmental Auditing, PPE Compliance, Microsoft Office, Client Relationship Management

Industry

Facilities Services

Description

HSE & Soft Services Officer/Supervisor This role is two jobs in one — and we need someone who can handle both with equal authority. You will be the on-site guardian of health, safety, and environmental compliance at one of major client sites, while simultaneously taking direct operational ownership of all soft services — cleaning and janitorial operations, landscaping and gardening, and pest control. You will set the standard for how this facility looks, feels, and is kept safe — every single day. 1. About the Role The HSE & Soft Services Supervisor Officer is a uniquely dual-mandate role. On one hand, you are the facility's HSE authority — responsible for compliance, risk management, incident prevention, and staff safety across the entire IFS site team. On the other, you are the direct operational supervisor of the soft services function — cleaning, janitorial operations, landscaping and gardening, and pest control — with line management responsibility for all staff in those teams. This role is for someone who is rigorous enough to enforce safety standards without compromise, and hands-on enough to walk the facility, inspect the cleaning trolleys, assess the garden beds, and ensure a pest free environment. 2. Health, Safety & Environment Responsibilities Compliance & Risk Management • Develop, implement, and maintain the site's Health, Safety & Environment Management System in compliance with Nigerian HSE legislation, IFS company standards, and client requirements • Conduct and review risk assessments for all activities carried out by IFS staff and subcontractors on-site — including working at height, chemical handling, electrical isolation, confined space entry, and manual handling — and ensure control measures are in place and being followed • Issue, manage, and close all Permits to Work (PTW) on-site — hot work, electrical isolation, confined space, working at height, and any other high-risk activities requiring formal authorisation • Conduct daily, weekly, and monthly HSE inspections across all areas of the facility; produce written inspection reports with identified hazards, corrective actions, and deadlines for resolution • Investigate all accidents, incidents, near misses, and dangerous occurrences; produce written investigation reports with root cause analysis and preventive recommendations within 24 hours of any incident • Maintain the site HSE register — including all risk assessments, method statements, COSHH assessments, emergency procedures, drill records, training records, and incident logs — audit-ready at all times • Manage and coordinate emergency response procedures — fire evacuation drills, first aid response, and emergency assembly point management; ensure all staff know their roles and that drills are conducted and recorded at the required frequency • Maintain compliance with all statutory and regulatory obligations applicable to the facility — covering environmental management, asset operations, public health, and workplace safety — and ensure all required licences, permits, and certifications remain current. Environmental Management • Oversee the facility's waste management programme — segregation, storage, collection, and disposal of general, clinical, chemical, and recyclable waste streams in compliance with LASEPA and NESREA regulations • Monitor and record generator emissions, noise levels, and water discharge quality; maintain environmental compliance logs and support the preparation of the annual Environmental Audit Report (EAR) • Champion environmental best practice across the facility — water conservation, energy awareness, chemical minimisation, and responsible grounds management Training & Safety Culture • Deliver and coordinate HSE inductions for all new IFS staff and subcontractors before they commence work on-site — no exceptions • Conduct regular toolbox talks across all departments — cleaning teams, gardening teams, engineering, and security — covering relevant safety topics, seasonal hazards, and lessons learned from incidents • Monitor PPE compliance across all IFS staff on-site; maintain the PPE register, conduct regular inspections of PPE condition, and replace worn or damaged equipment promptly • Build a safety culture where every team member feels personally responsible for their own safety and the safety of those around them — report near misses, raise concerns, and never walk past a hazard 3. Soft Services Supervision — Direct Operational Responsibility Cleaning & Janitorial Operations • Directly supervise the full cleaning and janitorial team — floor care operatives, restroom technicians, height access operatives, and carpet and fabric cleaning specialists — across all shifts including day, evening, and event cleaning operations • Plan and manage daily, weekly, periodic, and event cleaning schedules across all facility zones — performance halls, foyers, exhibition spaces, offices, restrooms, car parks, and external areas — ensuring standards are maintained consistently and inspection-ready at all times • Conduct daily cleaning audits using a structured inspection checklist; score each area, identify deficiencies, assign corrective actions, and verify completion before sign-off • Manage cleaning chemicals and consumables — COSHH compliance, correct dilution rates, safe storage and labelling, and stock management to ensure no operational shortfalls • Oversee the operation, cleaning, and basic maintenance of all cleaning equipment — ride-on scrubbers, walk-behind scrubbers, vacuums, steam extractors, pressure washers, and height access equipment — ensuring equipment is stored correctly, serviced on schedule, and faults are reported promptly • Manage client hygiene supply levels — toilet rolls, hand soap, hand sanitiser, and sanitary products — monitoring actual consumption against estimates and raising replenishment orders in advance Landscaping & Gardening • Directly supervise the landscaping and gardening team — plan and manage the weekly and seasonal grounds maintenance programme covering all lawn areas, planting beds, hedges, trees, water features, and hard landscaped zones across the National Theatre grounds • Ensure grounds presentation consistently meets the standards expected of a national landmark — well-manicured lawns, healthy planting, clean pathways, and no accumulation of leaf litter or debris at any time • Manage the application of fertilisers, herbicides, and pesticides in the grounds — in compliance with COSHH requirements and environmental regulations, with records maintained for all applications • Oversee the operation, maintenance, and safe storage of all grounds equipment — ride-on mowers, push mowers, brush cutters, leaf blowers, hedge trimmers, and chainsaws — ensuring all operators are trained and competent before use Pest Control • Manage the facility's pest control programme — coordinate with the appointed licensed pest control contractor for scheduled treatments across all areas including kitchens, stores, plant rooms, roof spaces, drainage, and external grounds • Conduct regular pest monitoring inspections — checking bait stations, trap records, and sign-of-pest surveys — and escalate any evidence of active infestation for immediate contractor response • Maintain the pest control log — including all treatment records, bait station maps, contractor visit reports, and pest monitoring results — and produce a monthly pest control summary for management review • Ensure all pest control chemicals used on-site are approved, correctly stored, and handled only by licensed operatives; enforce safe re-entry intervals after treatment in all occupied areas 4. Team Leadership & Reporting • Provide direct line management to all soft services staff — cleaning operatives, gardening team, and pest control coordinator — including shift planning, attendance management, performance reviews, disciplinary matters, and motivation • Prepare and present the weekly soft services and HSE performance report — covering cleaning audit scores, grounds condition, pest control status, PPM completion, incidents and near misses, and forthcoming planned works • Interface professionally with the client's facilities management team — respond to soft services complaints or requests promptly, investigate root causes, and implement lasting corrective measures • Participate in client management meetings, contributing HSE and soft services performance data and presenting remediation plans for any identified service gaps • Support the Site Manager in planning and executing soft services operations for major events — including pre-event deep cleans, event-day reactive cleaning deployment, and post-event restoration to full operational standard 6. How to Apply Important — Please include a cover note with your application. Your cover note must address three specific points: (1) your HSE qualification and current professional membership body; (2) the largest soft services team you have directly supervised — state what it comprised (cleaning, gardening, pest control) and how many staff; (3) one specific HSE improvement you implemented that made a measurable, demonstrable difference to safety performance. Requirements 5. Qualifications, Experience & Person Profile Essential Requirements • Minimum HND or B.Sc in Environmental Health, Occupational Health & Safety, Environmental Science, or a related discipline • Recognised HSE qualification — NEBOSH General Certificate (or equivalent) is strongly preferred; ISPON membership or IOSH Managing Safely certification is acceptable at minimum • Minimum 5 years of relevant HSE experience, with at least 3 years in a facilities management, hospitality, or large commercial building environment • Demonstrable experience directly supervising cleaning, grounds, or soft services teams — this is not a purely administrative or desk-based HSE role; operational supervisory experience is non-negotiable • Working knowledge of COSHH regulations, chemical safety data sheets, and safe chemical handling procedures relevant to cleaning and grounds operations • Experience managing and coordinating pest control programmes in a large commercial or institutional facility • Competent in the preparation, review, and enforcement of risk assessments, method statements, and Permits to Work • Proficient in Microsoft Office — able to produce professional inspection reports, schedules, and management summaries independently The Person We Need • You walk the facility with sharp eyes — you notice the spill before a visitor slips on it, the weed before it becomes an eyesore, and the pest sign before it becomes an infestation • You lead by being present — your team knows your standards because they see you inspect, correct, and recognise good work every day, not once a week • You are firm on safety and standards without being inflexible — you know how to get compliance through training, respect, and clear expectations, not fear • You can write a professional incident report and present cleaning audit scores to a client in the same morning — and do both well Benefits Competitive and Attractive

Responsibilities

This dual-mandate role involves managing all Health, Safety, and Environmental compliance and risk management for a major client site. Simultaneously, the officer supervises all soft services, including cleaning, landscaping, and pest control operations.