Hub Adviser at University of Auckland

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

79300.0

Posted On

14 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student support, Advisory services, Problem solving, Communication, Teamwork, Customer service, Empathy, Time management, IT support, Administrative support

Industry

Higher Education

Description

Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence. Job Description Mō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction Service Excellence: We’re professional, accurate and responsive Manaakitanga: We listen, respect, understand and care. Whanaungatanga: We connect, partner and strengthen relationships Kaitiakitanga: We guide, support and see things through We deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources. He kōrero mōu | About you We are looking for a highly motivated individual to join our team of Hub Advisers who: Are strong Team Players, work well in a team environment and are also self-starters Have the ability to problem solve creatively Work well in a fast-paced, dynamic and professional environment Demonstrate empathy and care for others Bring a positive attitude and strong work ethic, aligning with our values Te Whiwhinga mahi | The opportunity We are looking for an exceptional person to join our team in the Grafton Campus Student Hub. This is a full-time, 37.5 hours per week, fixed-term role ending 12 February 2027. The shift pattern for this position is Monday to Friday, 7.45am-3.45pm. The salary range for this role is $63,600 - $79,300 depending on experience and qualifications. For more information about the Hub Adviser role, please refer to the Position Description. Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 21/04/2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date. Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email. #LI-DNI Additional Information Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz Campus: Auckland City Campus Position Number: 60016201 UoA Department Name: Student Hub

Responsibilities

Provide high-quality in-person and online advisory services to students, including guidance on university systems, study options, and enrollment. Conduct 1:1 consultations to support students holistically and connect them with appropriate university resources.