Hub Coordinator at Second Helpings Inc

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

20.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Safety, Food Safety, Inventory Management, Customer Service, Team Collaboration, Logistics Coordination, Communication Skills, Organizational Skills, Relationship Building, Time Management, Quality Control, Sanitation Regulations

Industry

Non-profit Organizations

Description

Description About Second Helpings At Second Helpings, we envision a community where everyone has enough nourishing food and ample opportunities to thrive. Our mission is to address hunger today and build self-sufficiency to prevent hunger tomorrow. Founded in 1998 by three chefs, Second Helpings remains true to its core mission while the ability to serve our community has continued to grow. To date we have rescued nearly 55 million pounds of food and distributed nearly 21 million meals through our 200 + area partners. The Second Helpings building is a vibrant and active one, fostering a collaborative work environment. The organization relies on a steady and dedicated volunteer corps that is in the building during most open hours, and it sees present and former culinary job training students coming and going regularly. Food and food culture are ever-present. A strong Hub Coordinator is dependable, people-centered and able to balance structure with flexibility in a dynamic, mission driven environment. This is a full-time position (40 hours a week). Working hours are from 7:30 am – 4:00pm or 8:00am-4:30pm. This position reports directly to the Hub Manager. There are no opportunities for hybrid work. ESSENTIAL QUALIFICATIONS High school graduate or equivalent Valid Indiana Operators drivers license plus a safe motor vehicle report and must meet the commercial insurance age requirements Have or able to achieve a ServSafe Food Handler certification Able to pass a drug screen Able to lift and/or move up to 50 pounds, using adaptive equipment or assistance if more than that. Able to perform all essential physical job functions Tolerance of weather conditions (heat, cold, wet, airborne particles), moderate to loud noise, or moving mechanical parts Follow Food Safety, warehouse safety, and transportation protocols always Working knowledge of warehouse safety and functions Requirements A good candidate will demonstrate the following: Reliability and Accountability: Consistently show up on time and is prepared for scheduled shift Follows through on commitments and communicates proactively when issues or hurdles arise Has a deep understanding that reliability directly impacts food access for partner agencies and surrounding communities Strong Communication Skills: Can communicate clearly, respectfully and professionally with volunteers, partner agencies, donors, and internal staff Comfortable asking questions Approachable – providing top tier customer service to volunteers, partner agencies, and donors Communicates proactively about schedule changes, challenges or coverage needs Build and maintain relationships with donors, volunteers, and partner agencies to provide the best possible customer service Organizational and Operation skills Assists with the delivery of meals to partner agencies by working with volunteers and staff drivers to ensure that all items are in delivery vehicles and delivered with food safety standards adhered to Manage multiple tasks and priorities efficiently and safely Maintains a safe and organized hub/warehouse environment Receives and logs food donations and stores in the appropriate place Inspects food items to maintain quality standards and sanitation regulations Represents Second Helpings as a dependable and safe community partner Team Collaboration Works well both independently and with a team Independently manages assigned hub responsibilities without requiring frequent reminders At the direction of the Hub Manager, work with Partner Agency team and Food Rescue staff in activities related to re-direction distribution of food to partner agencies. Along with Hub Manager and CJT Manager, monitors inventory of food for the Hunger Relief and Culinary Job Training Programs. Communicate to appropriate staff when key inventory is low At the Direction of the Hub Manager, assist in directing volunteer drivers, driver companions, bread sorting volunteers and hub volunteers in cleaning ad organizing of designated areas Coordinates with Hub Manager on sorting, selection, and storage of donated food Aid in other areas, including delivery of meals to partner agencies and pick-up of excess prepared food from donor sites as requested and when time permits Able to interact positively with people of all backgrounds, cultural groups, and economic levels Safety Mindset Follows food safety, warehouse safety, and transportation protocols always Maintains a safe and organized hub/warehouse environment Models safe behavior always and addresses concerns promptly Demonstrates common sense and good judgment WHY YOU'LL WANT TO JOIN US: Second Helpings is committed to fostering a culture of inclusion and belonging where everyone feels valued, supported, and respected. Second Helpings maintains a policy that Equal Employment Opportunities be available to all persons without regard to race, gender, age, color, religion, national origin, ancestry, disability, citizenship status, sexual orientation, gender identity, military status, genetic information, and any other legally protected status. The organization does not discriminate in any aspect of employment based on any of these characteristics. Second Helpings provides a generous benefit package, matching 403(b) contributions, free parking and lunches. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Second Helpings is unable to sponsor or take over sponsorship of an employment visa at this time. Please note that if hired, you will be asked to produce documentation authorizing work in the United States. This is a full-time hourly position with compensation of $20.00/hour. Second Helpings is proud to be a certified Good Wages employer. Applications accepted through Monday, May 25, 2026, at 9:00 AM.

Responsibilities

The Hub Coordinator manages the receipt, storage, and distribution of food donations while ensuring strict adherence to food safety and warehouse protocols. They coordinate with volunteers and staff to facilitate meal deliveries to partner agencies and maintain an organized hub environment.