About PSI
Postpartum Support International (PSI) is a 501c3 not-for-profit organization working to promote awareness, prevention, and treatment of mental health issues related to childbearing. PSI supports families, provides expert training to providers, and creates a bridge between families and informed resources.
PSI board and staff are a team of dedicated and passionate individuals who are committed to alleviating distress and improving outcomes for expectant and new parents.
About you and the position
The candidate will work collaboratively and be aligned with the organization’s commitment to racial, ethnic, and cultural diversity, inclusion, equity, and respect. Do you enjoy both spreadsheets and people? Do you have an eagle eye for catching errors as well as a kind heart? We’d love to hear from you.
The position is fully remote, and will be 25 hours per week. Weekday business hour availability M-F is required.
The HubSpot Manager oversees and optimizes the use of HubSpot’s platform for communication, engagement, and building community through technology, marketing, sales, and customer service operations. This role reports to the Director of the Climb, and will lend their expertise to a wide range of tasks, primarily with the database/CRM, its integrations and other online tools. The position supports The Climb’s operations, including fundraising, volunteer training, and outreach. The successful candidate will be able to work independently, receive feedback, participate in timely communication with team members and volunteers, handle a changing work environment, and be flexible around tasks and responsibilities. They will have capacity for the logical thinking needed to build queries/reports, be able to perform repetitive tasks, and leverage HubSpot’s capabilities to drive business growth and improve customer experiences.
A program of Postpartum Support International (PSI), The Climb is the world’s largest event dedicated to raising awareness & understanding of perinatal mental health disorders. Hosted annually in the spring and fall, volunteers organize free community events to offer connection points between parents, professionals, and support services, while fundraising for care during this critical period of time. We gather in recognition of each individual’s Climb out of perinatal mental health complications and onto recovery.

Qualifications

• Non-profit employment experience.
• Deep understanding of HubSpot’s capabilities and functionalities.
• Experience in marketing, sales, or customer service operations.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to instruct colleagues on use of HubSpot.
• Experience with data management and reporting.
• Ability to work independently and as part of a team.
• Customer service and valuing constituents including donors/members, staff, volunteers, and vendors.
• Ability to ethically operate with confidential data and online safety/privacy
• Proficiency in other relevant marketing technologies such as Constant Contact (preferred).

Key functions and responsibilities

This is a new position, and our organization is growing, so the responsibilities will evolve over time.

• Attend team meetings and one-on-ones.
• Managing the platform’s setup, configuration, integrations, and maintenance - including creating custom object properties, fields, tailored communication workflows, reports, and dashboards.
• Ensuring data accuracy, segmentation, and proper organization of contacts and leads within HubSpot.
• Cleaning up data, such as merging duplicate records and optimizing field usage
• Importing data from spreadsheets into CRM
• Developing Hubspot systems for fundraising efficiency and implementing automated marketing campaigns, email sequences, and lead nurturing processes throughout the Climb lifecycle.
• Collaborating with other team members in tracking key performance indicators (KPIs), creating reports, and analyzing data to assess for improvement and optimization in real time.
• Collaborating with staff and specialists on integrative projects.
• Working with the team to align on strategies and ensure consistent data and processes.
• Providing training and support to the Climb Office on how to effectively utilize HubSpot’s features.
• Contributing toward the organization’s ongoing improvement in diversity/equity/inclusion (DEI) work
• Other duties as assigned.

Compensation and benefits
The starting salary for this position is $34.00 per hour. Benefits include medical/dental insurance; Simple-IRA matching contribution; paid time off, including health/mental health leave, parental leave, holidays, and vacation. As a remote position, employee uses their own computer & internet service. Flexible work schedule.
Job Type: W2, Part-time (25 hours per week)

Requirements

• Lives in USA
• 3 years of experience with HubSpot
• 1 year of experience working for a non-profit
• 1 year of experience with Classy, GoFundMe & Double the Donation fundraising software (preferred)

Job Type: Part-time
Pay: $34.00 per hour
Expected hours: 25 per week

Benefits:

• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience:

• marketing: 1 year (Preferred)

Language:

• English (Required)

Work Location: Remot

• Attend team meetings and one-on-ones.
• Managing the platform’s setup, configuration, integrations, and maintenance - including creating custom object properties, fields, tailored communication workflows, reports, and dashboards.
• Ensuring data accuracy, segmentation, and proper organization of contacts and leads within HubSpot.
• Cleaning up data, such as merging duplicate records and optimizing field usage
• Importing data from spreadsheets into CRM
• Developing Hubspot systems for fundraising efficiency and implementing automated marketing campaigns, email sequences, and lead nurturing processes throughout the Climb lifecycle.
• Collaborating with other team members in tracking key performance indicators (KPIs), creating reports, and analyzing data to assess for improvement and optimization in real time.
• Collaborating with staff and specialists on integrative projects.
• Working with the team to align on strategies and ensure consistent data and processes.
• Providing training and support to the Climb Office on how to effectively utilize HubSpot’s features.
• Contributing toward the organization’s ongoing improvement in diversity/equity/inclusion (DEI) work
• Other duties as assigned