At Thomas, we envision a world of limitless human potential achieved through deep self-awareness and strong connections among individuals. With over 40 years of experience, we have been at the forefront of providing talent assessment platforms that assist businesses worldwide in recruiting, retaining, and developing exceptional talent.
But now, it’s time for a change…
The future of work is undergoing a remarkable transformation, and Thomas is determined to break free from its origins as a “traditional” assessment provider. We are embarking on an exciting and bold journey to redefine how people interact in the workplace, setting new standards for the industry.
Thomas has introduced a new platform called Connect which, backed by AI, is designed to revolutionise the way teams collaborate by providing actionable insights that enhance communication, improve relationships, and drive performance. By leveraging behavioural and psychometric data, Thomas Connect empowers individuals and organisations to unlock their full potential by fostering a culture of understanding and collaboration. With features like team profiling, behaviour comparison tools, and personalised development tips, the platform offers a practical and engaging way to optimise every interaction, helping teams work smarter, not harder

REQUIREMENTS

• Minimum 3+ years in a HubSpot Administrator or similar CRM/marketing automation role.
• Hands-on experience with Sales, Marketing, and Operations Hubs, including automation, reporting, and integrations.
• Proven experience managing HubSpot-Salesforce integrations and resolving sync issues.
• Track record of enhancing CRM processes, automation, and data governance for efficiency.
• Strong background in data analysis, dashboard creation, and performance tracking for actionable insights.
• Strong technical and analytical skills to diagnose and resolve system issues.
• Ability to manage multiple priorities, stakeholders, and platform enhancements effectively.
• Strong verbal and written communication skills for training, documentation, and cross-team collaboration.
• Ensuring data accuracy, compliance, and adherence to company policies in all CRM processes.

THOMAS ASSESS – OUR TALENT ASSESSMENT TOOL

Thomas has revolutionised the way job success is identified. We know, there are limitations in relying solely on CVs, applications, and interviews for predicting success, as they’re often influenced by biases. Here’s where Thomas Assess comes in: a Talent Assessment Tool designed to unveil the true potential of candidates.
A Job Profile has been created by the Hiring Team in Thomas Assess. This identifies the Learning Environment the role will operate in, and the Behaviour and Personality traits required to a be success. Using our Job Profile, Thomas Assess refines your assessments, aligning key factors with job requirements to yield a tailored star rating and interview guide. This allows us to gain insights into candidates, reduces bias, enables us to be crystal clear about the role and the type of candidate we’re looking for and improves the effectiveness of our interviews. Rigorously tested and endorsed by the British Psychological Society, Thomas Assess empowers us to make informed decisions based on valid, reliable insights.
More information on Job Profiling in Thomas Assess can be found here. You also will learn more about Thomas Assess as you progress through the recruitment process.

IS THIS ROLE FOR YOU?

We are looking for a HubSpot Platform Specialist for a 12 months fixed term contract (maternity cover). This role will own and optimize our HubSpot CRM, ensuring seamless integration with other business tools including Salesforce. This role will be responsible for managing CRM processes, automation, data integrity, reporting, and user adoption across sales, marketing, and customer success teams.
You will play a key role in driving operational efficiency, supporting the wider GTM optimisation team, and ensuring all relevant teams can fully leverage HubSpot’s capabilities.
This is a great chance to expand your expertise, work cross-functionally, and develop valuable skills in a fast-paced environment. Whether you’re looking to gain deeper experience, broaden your career prospects, or make a difference in a high-impact role, this could be the perfect opportunity for you!

RESPONSIBILITIES

• Maintain and enhance the CRM to support sales, marketing, and customer success.
• Ensure accurate and reliable records through deduplication, segmentation, and workflow automation.
• Design and manage automation, sequences, and lead scoring models to streamline processes.
• Ensure seamless integration between HubSpot, Salesforce, marketing tools, and third-party applications.
• Optimize dashboards and reports to provide actionable insights for sales and marketing.
• Manage roles, permissions, and provide training to drive adoption and best practices.
• Diagnose and resolve issues, maintaining platform efficiency and reliability.
• Implement revenue operations processes and develop attribution models for campaign analysis.
• Configure and maintain HubSpot CMS for landing pages and website optimization.
• Conduct audits, stay updated on feature releases, and recommend enhancements.
• Work with sales, marketing, and customer success teams to refine CRM workflows and ensure alignment.