DISTINGUISHING CHARACTERISTICS

This is the fourth level in the HR job family. At this level, incumbents navigate a broad range of complex issues and inform leadership regarding contentious matters. Provides advanced guidance for other HR staff, seeking assistance on highly complicated situations.

GOOD KNOWLEDGE OF:

• Human resource administration

Typically gained through successful completion of at least two (2) college courses in Human Resource Administration, certifications, or closely related field PLUS at least two (2) years of work experience where job responsibilities were in one or more of the following areas: recruiting, job analysis and classification, performance management concepts, and salary administration; OR the successful completion of a Bachelor’s degree or higher in Human Resource Administration, certifications, or closely related field; OR three (3) years of work experience in the areas above.

• Equal employment opportunity concepts and legal requirements

Typically obtained through successful completion of at least two (2) college courses, certifications, or closely related field covering equal employment opportunity and legal requirements PLUS at least two (2) years of work experience reviewing personnel actions for compliance with these concepts; OR the successful completion of a Bachelor’s degree or higher in Human Resources Administration, certifications, or closely related field; OR three (3) years of work experience in the above areas.

EXPERIENCE:

• Analyzing human resource management problems and developing alternatives and recommendations

Typically gained by at least two (2) years of work experience analyzing human resource management problems and developing alternatives in one or more of the following areas: performance management, turnover, recruitment, retention, organizational structure, or related human resource areas.

• Participating in resolving complaints

Typically gained by two (2) years of experience participating in employee grievance systems to others involving resolution requiring researching and recommending resolutions.

• Providing human resource consultation to management and administrators

Typically gained by two (2) years of work experience where consultation in one or more of the following areas (recruiting, job analysis and classification, performance management concepts, and salary administration) was a recognized responsibility of the position.

Job Responsibilities:

• Leading processes and resources within area(s) of expertise such as employee relations, civil rights, recruitment, classification and/or compensation
• Developing, recommending changes and providing guidance on interpretation and application of policies and procedures
• Completing complex analyses of HR data to identify key trends and recommends changes to improve performance of operations
• Collaborating with management and employees to improve work relationships, build morale, and increase productivity and retention
• Performing job analyses and making recommendations for organizational structure changes
• Providing advice and guidance on various HR topics and resolving complex issues
• Responding to complaints and conducting thorough and objective investigations
• Conducting training and presentations on HR related topics
• Facilitating due process and problem solving
• May include performing leadwork/supervisory duties to include work assignment, direction, and monitoring of staf

Typically gained through successful completion of at least two (2) college courses in Human Resource Administration, certifications, or closely related field PLUS at least two (2) years of work experience where job responsibilities were in one or more of the following areas: recruiting, job analysis and classification, performance management concepts, and salary administration; OR the successful completion of a Bachelor’s degree or higher in Human Resource Administration, certifications, or closely related field; OR three (3) years of work experience in the areas above.

• Equal employment opportunity concepts and legal requirement