JOB DESCRIPTION:

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries

REQUIRED SKILL SETS:

• Knowledge of shared services models and operational efficiency practices
• Strong problem-solving and process improvement skills
• Excellent communication and advisory abilities
• Understanding of compliance and regulatory standards
• Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
• Case management-answering cases that are submitted by employees with sometimes complex information and guidance.
• Other duties: Reviewing and updating separations in Oracle-HCM
• Working closely with vendor, other contractors, and advisors that are processing disability payments
  Job Types: Full-time, Contract
  Pay: $25.00 - $30.00 per hour
  Expected hours: 40 per week
  Work Location: Hybrid remote in Pensacola, FL 3252

Please refer the Job description for details