Department: Human Resources
Location: Head office (Cricklewood)
Closing Date: March 28, 2025
Job Summary
To provide administrative support to the HR department.

COMPETENCIES & SKILLS

• Excellent written and spoken English with the ability to communicate clearly and at all levels;
• Excellent attention for detail;
• Ability to operate as a team player;
• Ability to work well under pressure;
• Excellent interpersonal and organisational skills;
• Must be proactive, methodical and results orientated;
• Ability to take accurate minutes of meetings;
• Highly organised, motivated and able to prioritise workload;
• Ability to manage own workload effectively and work to strict deadlines;
• Process driven and able to deliver results in a high volume;
• Ability to use initiative and identify solutions when a problem or difficult situation arises;
• Discreet when managing confidential matters;
• Ability to collate and interpret statistical data.

• Assist the Company’s Solicitor with early conciliation claims and tribunal claims including preparing bundles, dealing with queries, seeking out relevant information, notifying appropriate managers, maintaining tribunal log and coordinating witness availability;
• Work with HR Manager and Advisors to define, develop and update Company policies and procedures;
• Co-ordinate management training including attendance, preparation of course material, feedback forms and HR calendar;
• Provide management information from analysis of data such as types of disciplinary warnings given out, capability issues and time off work;
• Assist in collating and preparing reports for senior management;
• Take minutes at various management and Trade Union meetings and where necessary;
• Support HR Manager and Advisors to deliver ad-hoc projects as and when required;
• Support departments and management teams with their recruitment needs, including the selection process and induction packs for new starters, delivery of on day inductions and complying and distribution of weekly vacancy packs.
• Generate offer letters, contracts of employment and variation to terms;
• Processing reference requests;
• Manage organisation charts and telephone directory for the business;
• Manage flexible working applications ensuring they are correctly logged and updated.
• Manage maternity and adoption leave queries and confirmation letters;
• Dealing with departmental post including recorded mail.
• Manage debt recovery process including liaising with litigation officers, high court enforcement officers and directly with debtors;
• Manage day to day administration of the HR office, including filing, archiving, data recording, ordering and maintaining stationary stock, administration of eye care scheme;
• Weekly emergency lighting checks:
• Organisation and facilitation of meetings including providing refreshments, stationary etc.
  The above list is not exhaustive