Human Resources Administrator at Optical Outlets

Northwest Park, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Customer Service, Interpersonal Skills, Problem Solving, Multi-tasking, Attention to Detail, Communication Skills, Payroll Processing, Benefits Administration, Disability Management, HRIS, Data Management, Policy Knowledge, Process Improvement, Confidentiality, Research Skills

Industry

Retail

Description

Description Under general supervision, process administrative tasks such as responding to routine employee inquiries regarding general human resources related topics including employee policies, programs, benefits, payroll, leaves of absence, workers’ compensation, ergonomics, etc. Expected to address most requests independently, however, may rely on various specialist functions, such as benefits, disability management, payroll, and/or wellness for more complex or appropriately escalated inquiries. Essential Functions Utilize human resources knowledge base to answer employee inquiries/issues Use procedures, policy manuals, knowledgeable tools, and/or other reference materials to assist in resolving inquiries or issues Recognize unusual events or consistent problem areas and works with management to resolve arising issues Explain insurance coverage and other benefits to employees Serve as liaison with carrier/vendor contacts to address research and/or resolve data issues Suggest methods to update, simplify, and enhance processes, procedures, and technologies Escalate complex cases to appropriate resource if additional expertise and/or research required Perform all work in accordance with established Human Resources Division standards Requirements Job Specifications Typically has the following skills or abilities: Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities Two to four years of experience effectively processing benefits, payroll, and/or disability management inquiries High level of interpersonal skills to handle sensitive and confidential situations and documentation Ability to take ownership of the problem leading to a solution Ability to multi-task in a high-volume setting Superior customer service orientation and verbal/written communication skills Attention to detail in composing and proofing materials, establishing priorities, and meeting service levels and deadlines Ability to navigate through multiple computer applications including, but not limited to, HRIS, intranet, online timekeeping, and payroll data applications; and knowledge of various computer software applications Working Conditions The working environment is generally favorable, lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers

Responsibilities

The Human Resources Administrator processes administrative tasks and responds to employee inquiries regarding HR topics. They serve as a liaison with carrier/vendor contacts and escalate complex cases as needed.