Job Title: Human Resources and Office Assistant
Location: Nanaimo
Position Type: Permanent Full Time, Monday - Friday
Hours: 37.5 hours/week
Wage: $25/hour

JOB SUMMARY

At Bonaventure Support Services, we believe in fostering an inclusive, collaborative, and dynamic workplace where excellence, innovation, and well-being are at the core of everything we do. As a growing social service agency on Vancouver Island, we value teamwork, respect, and a shared sense of purpose.
We’re looking for an HR & Office Assistant who shares our values of love, loyalty, and respect and sense of purpose. While your main focus will be supporting HR operations-managing employee records, coordinating onboarding, and assisting with recruitment-you’ll also dabble in finance tasks and take on the ever-important role of being the first friendly face (or voice) people encounter when they connect with our office.
If you appreciate a workplace that balances professionalism with a relaxed, team-oriented environment (bonus points if you love dogs!), and you have an eagle eye for detail, exceptional organizational skills, and a knack for communication, this role might be the perfect fit.
If you’re seeking a purpose-driven workplace where your contributions truly make a difference, we invite you to be part of our vibrant and supportive team at Bonaventure!

WHAT YOU BRING:

• Experience & Education - At least one year in HR, Office Admin, or a related field and an HR or Office Admin certificate. Bonus points for familiarity with payroll, BC Employment Standards, or WorkSafe BC.
• Technically Proficient - In Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HRIS or benefits databases is an asset.
• Strong Communicator - Whether writing emails, answering inquiries, or explaining policies, you keep things clear, professional, and approachable.
• Problem-Solving Mindset - You tackle challenges with curiosity and composure, always looking for solutions.
• Organized & Detail-Oriented - Juggling multiple tasks, keeping records precise, and meeting deadlines is second nature to you.
• Confidential & Discreet - You handle sensitive information with care and professionalism.
• Team Player with Initiative - You work independently but also thrive in a collaborative, supportive environment.
• Growth-Oriented - Always eager to learn, adapt, and develop in your role.

• Maintain accurate and confidential employee records and HR documentation.
• Serve as a first point of contact, responding to routine HR inquiries and directing complex issues as needed.
• Coordinate onboarding processes, including background checks, document collection, and orientation materials.
• Support recruitment efforts, scheduling interviews and managing candidate communication.
• Assist with HR software and reporting, ensuring data integrity and compliance tracking.
• Provide office administration support, managing supplies, organizing files, and keeping things running smoothly.
• Assist in finance tasks, including invoicing, accounts payable (AP), and accounts receivable (AR).
• Prepare and distribute internal communications, such as memos, updates, and announcements.
• Greet visitors and handle inquiries professionally and warmly via phone, email, and in person.
• Assist with training coordination, planning, and facilitation.
• Provide general administrative support to the HR team as needed.