GENERAL SUMMARY:

The Human Resources and Payroll Administrator supports the accurate and timely processing of payroll and the administration of employee leave programs. This role involves auditing timecards, maintaining payroll records, assisting with payroll inquiries, and ensuring compliance with leave policies and documentation requirements. The position requires strong attention to detail, organizational skills, and a working knowledge of payroll systems and leave regulations.

SECONDARY ACCOUNTABILITIES (5%):

• Attend and participate in meetings as required.
• Completes clerical duties and special projects as assigned.
• Maintains regular contact with the HR team to obtain necessary information, data, and resources to enable successful completion of assigned tasks.
• Performs employee payroll duties in accordance with established Credit Union policies and procedures.
• Provides back-up support for other HR positions as needed.
• Complies with BSA requirements as commensurate with position.
• Comply with regulatory guidelines and internal policies.
• Performs other duties as assigned.

POSITION REQUIREMENTS AND QUALIFICATIONS

• Ability to multi-task and adhere to timelines, balance various responsibilities and requests with ease.
• Requires strong organizational skills and attention to detail, while working in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• The ideal candidate must be highly motivated and resourceful, with an eagerness to learn and get things done.
• Energetic, hands-on, and a self-starter with a sense of urgency and follow-up.
• Ability to remain calm under pressure and effectively communicate with team members.
• Continuously seeking process improvement opportunities to ensure the HR department is operating efficiently.
• Ability to clearly and accurately communicate instructions or ideas to co-workers in an appropriate manner. Ability to comprehend normal business conversations.
• Ability to carry out instructions and exhibit problem solving skills.
• Ability to accurately perform basic math functions including addition, subtraction, multiplication and division.

KNOWLEDGE, EDUCATION, CERTIFICATIONS, LICENSES

• High school diploma or equivalent, bachelor’s degree and/or HR certificate preferred
• Understanding of fundamental HR and payroll functions and processing applications
• HRIS and payroll systems experience
• Knowledge of general financial accounting practices and procedures
• Knowledge and understanding of FMLA, CFRRA, ADA and workers’ compensation

EXPERIENCE

• 2-4 years of HR or payroll experience

• Assists in the accuracy and timely performance of payroll functions including:
• Processing biweekly payroll accurately, updating payroll records in the payroll systems
• Verifying information pertaining to payroll entered by HR and communication with managers and employees regarding outstanding items which they need to complete in preparation for submission of payroll.
• Providing communication with managers regarding outstanding timecard items.
• Auditing timecards to ensure notes for time adjustments are addressed by managers/supervisors, timecards are not missing in and out clock times, appropriate leave policies have been added to timecards and addressing other timecard exception issues that may arise.
• Provides timely updates as to completed tasks and pending timecard items.
• Assists with other payroll related tasks as needed, such as researching employee payroll discrepancies, answering employee questions or assisting in review of payroll registers for accuracy.
• Provides assistance for all leave of absence categories, and timely completion of EDD leave benefit forms received.
• Provides correct and timely credit union leave of absence communication to employees as needed.
• Provides timely outreach to employees to answer leave of absence questions.
• Assists in creating and maintaining shared leave of absence files, including creating and updating the leave of absence checklist, saving completed leave of absence documents, doctor’s notes, and outreach communication.
• Completes EDD claim forms for SDI and OFL benefits in a timely manner.
• Answers and escalates employee payroll and leave of absence related questions, complaints, and problems when needed.
• Keeps management informed of concerns and significant problems.
• Responsible for collecting and reviewing internal and external mail in the San Diego office and distributing it to HR staff as needed.
• Supports HR with internal events, merchandise distribution, volunteer events and other onsite activities as required.
• Maintaining San Diego employee filing as needed.