HUMAN RESOURCES APPRENTICESHIP

Division: Human Resources
Department: Human Resources
Reports to (Job Title): Head of HR – Sales, Marketing, Operations and Finance

KNOWLEDGE, EXPERIENCE & SKILLS

• Experience in handling demanding administrative tasks, including handling frustrations and issues as they arise in a professional manner.
• Knowledge of MS 365 (Word, Excel, MS Outlook, SharePoint, Power Automate, Microsoft Forms, Planner)
• Experience of being organised and diligent in their work and able to manage the daily responsibilities together with additional projects as they arise.
• Must have excellent attention to detail and be able to communicate clearly – Ideally Maths and English at grade A-C (or equivalent)

ADHOC/DAY TO DAY TASKS

• Effectively manage and respond to day-to-day HR queries via our shared Hrinfo mailbox, employee portal, SharePoint and teams, handling all queries in a professional and respectful manner.
• Provide the support administration for all employee life cycle matters, benefits and compensation and letter administration ensuring all activations and deactivations are handled and managed with the broker in a timely manner and reflected on OnBase.
• Perform and manage DBS checks and liaise with the relevant employees, line managers and customers to ensure we have the correct governance and safeguarding in place.
• Fleet administration – fines, charges and hire car support.
• Supporting the design and development of HR Operational changes to enable services to be delivered in a more digital manner.
• Any other tasks as directed commensurate with level of role